Roy Funk

Great customer service . Honest. Transparent . Would definitely recommend. Very pleasant and easy to deal with. Honest. Transparent . Would definitely recommend. Very pleasant and easy to deal with. More

by shaunblackburnsr Verified Customer Verified Customer

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I worked with Jared back in April to trade my vehicle in & get into a new one. He was amazing to work with, he kept me informed the entire time I was there, answered any questions I had & even helped me cle & get into a new one. He was amazing to work with, he kept me informed the entire time I was there, answered any questions I had & even helped me clean my old vehicle out! I will always recommend him to anybody looking to purchase a new or used vehicle! More

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I had an outstanding experience at Front Royal Ford from start to finish. The entire team was welcoming, professional, and genuinely focused on making the car-buying process easy and stress-free. They took start to finish. The entire team was welcoming, professional, and genuinely focused on making the car-buying process easy and stress-free. They took the time to answer all of my questions, explained every detail clearly, and never made me feel pressured. Their customer service is truly exceptional. Everyone was knowledgeable, honest, and treated me with kindness and respect. It’s clear that they value their customers and work hard to build lasting relationships, not just make a sale. The dealership is clean, well-organized, and has a great selection of vehicles. The entire process was smooth, transparent, and efficient. I left feeling confident that I had made the right decision. If you’re looking for a dealership that is trustworthy, professional, and truly cares about its customers, I highly recommend Front Royal Ford. Thank you to the entire team for such a wonderful experience—I will definitely be recommending you to my family and friends and will gladly return for future vehicle purchases. More

by pattytg01 Verified Customer Verified Customer

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Overall visit was good , however I'd wish they would have scheduling for oil changes and inspections. I do appreciate the first time free oil chamge and life time inspection with buying a new car. There es scheduling for oil changes and inspections. I do appreciate the first time free oil chamge and life time inspection with buying a new car. There estimate on waiting time was accurate so can't really say anything off overall. Fair, friendly and on time. Recommend them to anyone lookn for oil change and inspection but have 2 to 3 hrs to wait. More

by Slotnut Verified Customer Verified Customer

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Excellent experience purchasing and financing my new vehicle. Roy found the exact model and made sure it was transferred to Front Royal. David explained everything during the financing portion. Very sat vehicle. Roy found the exact model and made sure it was transferred to Front Royal. David explained everything during the financing portion. Very satisfied with this purchase and this dealership. More

by tjklown Verified Customer Verified Customer

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Smooth, easy deal. Salesman was very helpful, searched till he found the vehicle I wanted. Price was fair Salesman was very helpful, searched till he found the vehicle I wanted. Price was fair More

by ronbct Verified Customer Verified Customer

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Hsaeed, As you are aware of the issue with the 2014 F-150 my daughter Autumn Bell purchased a few weeks ago has several issues, first of all 2 days after purchase she called her salesman Chris Grossman F-150 my daughter Autumn Bell purchased a few weeks ago has several issues, first of all 2 days after purchase she called her salesman Chris Grossman and told him about the fan running non stop and that it didn't seem normal and he said he would talk to his manager and call back, well no return call, so day 4 Autumn called again and Dido. So on 5/20/2026 we took it to your service department for diagnosis, it has a bad water pump in which it was sold with a bad water pump. I called today your dealership and asked to speak with you, of course no call was received along with Roy funk who was suppose to call me back for updates, well now they say Hamza & Roy are gone for the day. Customer service has been the worst I have ever seen from any dealership and it's not a lack of communication it is no communication at all and topping it off is this was my daughters first ever vehicle purchase and to have to experience such crappy service from your dealership is pathetic. This experience will not be silent! More

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My wife & I enjoyed our day picking out a new vehicle. Special Thanks to Matt the Beard. Special Thanks to Matt the Beard. More

by kes4joes Verified Customer Verified Customer

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Great Service Department and technicians and always pleased with the service done on our vehicles. pleased with the service done on our vehicles. More

by chief21 Verified Customer Verified Customer

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Friendly efficient had to jump through many hoops since we did not have the original title. we did not have the original title. More

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