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Front Royal Ford
Front Royal, VA
1,088 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,088 reviews
October 06, 2020
Bought a car in June, they messed up the financing I had to sign the papers multiple times and ended up with multiple inquiries on credit report. They now they cannot figure out how to register the car in a to sign the papers multiple times and ended up with multiple inquiries on credit report. They now they cannot figure out how to register the car in another state. My temp tags keep running out. They keep claiming It to be COVID delay, but I have contacted State multiple times and they have no record of the paperwork. When I call I ended up talking to new people who claim they are trying to clean up the mess left by their predecessors. Overall, this dealership is a mess. More
by Jwpr61
Employees Worked With
Gabriel Mosley
October 03, 2020
I had an appointment with Kirsten, when I showed up she already had both of the vehicles I was interested in up front and ready to be shown. The entire buying process went well, and I was very pleased over already had both of the vehicles I was interested in up front and ready to be shown. The entire buying process went well, and I was very pleased overall with the experience. Coming from someone who doesn’t like going into dealerships. More
by Sbrill89
October 01, 2020
Took the Escape in for repairs and worked with Mike.He keep me informed and let me know what was needed.Repairs were done without problems keep me informed and let me know what was needed.Repairs were done without problems More
by blblythe
Verified CustomerSeptember 30, 2020
It was nice to find a dealer that wasn't big city slicker high pressure sales folks. I'll be back, even though I have to travel 20 miles. It's just what we used to have in Winchester. high pressure sales folks. I'll be back, even though I have to travel 20 miles. It's just what we used to have in Winchester. More
by Todd D
September 28, 2020
I showed up one day around 3:40 pm as I checked and saw the service department closed at 7 pm and was really surprised when I was told that a simple 30-40 minute job couldn’t get done as they were “booked the service department closed at 7 pm and was really surprised when I was told that a simple 30-40 minute job couldn’t get done as they were “booked up” eventually I got the oil change but at running risk of problems arising in the car. I think I’m going to just bite the bullet and do it myself from here on out. More
by Jerry
Employees Worked With
September 28, 2020
Destiny was great to work with. The stayed exactly in the price range I was wanting and found the exact style vehicle I was wanting as well. She was quick and efficient and did everything she could on her en price range I was wanting and found the exact style vehicle I was wanting as well. She was quick and efficient and did everything she could on her end to make sure I got what I needed. She such a pleasure to talk to and work with and also stayed very late after closing to get everything set! Super happy with the experience there! More
by lexyelizabeth16
Employees Worked With
Destiny Walker
September 23, 2020
My experience at Front Royal Ford was made excellent by the efforts of Kirsten Parker and Roy Funk. I got the deal I was looking for and they made my buying experience one to remember. Thank you to all who the efforts of Kirsten Parker and Roy Funk. I got the deal I was looking for and they made my buying experience one to remember. Thank you to all who helped me with my purchase of a 2020 Ford Ranger. LOVE IT!! More
by hlkimble
September 22, 2020
Very responsive to the needs of my vehicle. Will return for services on my other vehicles. Mike is very friendly and helpful. Keep up the good work. for services on my other vehicles. Mike is very friendly and helpful. Keep up the good work. More
by billjenkins4
Employees Worked With
Michael Seal
September 22, 2020
This dealership got my vehicle right in for its first service and a state inspection. The service dept was very thorough with my vehicle. I was in and out in no time and vehicle was cleaned up. service and a state inspection. The service dept was very thorough with my vehicle. I was in and out in no time and vehicle was cleaned up. More
by rebelpit
Employees Worked With
Michael Seal, Aimee Fink
September 22, 2020
Friendly, good customer Service, Front Royal Ford was very accommodating to the distance that I had to drive and the tight timeline that was needed for me to be able to purchase the truck very accommodating to the distance that I had to drive and the tight timeline that was needed for me to be able to purchase the truck More
by brandon.rhine
Employees Worked With
Amber Spaid
