Zach Orndorff

Friendly, understood my complaint, good communication, completed in a timely manner. Zach is the best completed in a timely manner. Zach is the best More

by Tim Verified Customer Verified Customer

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Overall visit was good , however I'd wish they would have scheduling for oil changes and inspections. I do appreciate the first time free oil chamge and life time inspection with buying a new car. There es scheduling for oil changes and inspections. I do appreciate the first time free oil chamge and life time inspection with buying a new car. There estimate on waiting time was accurate so can't really say anything off overall. Fair, friendly and on time. Recommend them to anyone lookn for oil change and inspection but have 2 to 3 hrs to wait. More

by Slotnut Verified Customer Verified Customer

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Bought a 2026 Ford Maverick in May 2026. Salesman John Sharp was awesome . The whole team was awesome. I was out with my purchase in 2 hours. In 2 weeks following my purchase had a recall Salesman John Sharp was awesome . The whole team was awesome. I was out with my purchase in 2 hours. In 2 weeks following my purchase had a recall on the 2026 Ford Maverick. Do Not Drive Recall in the Service Department Zack Ordoff was awesome. Customer service was great. Thank you for such a awesome team at this dealership. More

by trudyfoster Verified Customer Verified Customer

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Very Helpful and asked me what services I wanted before actually do the work first. actually do the work first. More

by RRRECTOR1 Verified Customer Verified Customer

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These guys always go above and beyond to give me the best experience. Zach made sure someone could pick my one vehicle up so that I could swap out my other vehicle, when the first one was complete. Front Roy experience. Zach made sure someone could pick my one vehicle up so that I could swap out my other vehicle, when the first one was complete. Front Royal Ford does all my service and repair work on my Ford and Volkswagen! More

by Dana.lamb07 Verified Customer Verified Customer

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Scheduled online simple recall upgrade. Waited at location. Attentive service personnel. We'll return for oil change and tire rotation. Enjoying purchase from and serviced by Front Roya Waited at location. Attentive service personnel. We'll return for oil change and tire rotation. Enjoying purchase from and serviced by Front Royal Ford. More

by trgrid.63 Verified Customer Verified Customer

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Great Service Department and technicians and always pleased with the service done on our vehicles. pleased with the service done on our vehicles. More

by chief21 Verified Customer Verified Customer

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Small town feel with high customer and service quality standards. Appreciate the parts and service team. They take pride in their work and company/products. standards. Appreciate the parts and service team. They take pride in their work and company/products. More

by william Verified Customer Verified Customer

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did not perform requested state inspection as part of routine service. total lack of communication routine service. total lack of communication More

by dana27 Verified Customer Verified Customer

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I took my vehicle in for an oil change and they told me something was wrong with my vehicle and it would cost $1400 to fix 7 hours of labor. I took to another place and they looked at what was told to me a something was wrong with my vehicle and it would cost $1400 to fix 7 hours of labor. I took to another place and they looked at what was told to me as wrong with my car and confirmed there was nothing wrong with my vehicle. I feel like they were trying to find an issue and charge me for something not necessary. This is not the first time they have done this with my vehicles. More

by STEPHANIENOREEN31 Verified Customer Verified Customer

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