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Front Royal Ford - Service Center

Front Royal, VA

4.5
476 Reviews

476 Reviews of Front Royal Ford - Service Center

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March 16, 2022

Such awesome people. I’m very skeptical when it comes to other people touching my vehicles but they give me a piece of mind knowing my car was in good hands. More

by Chris618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2022

Every repair I have been quoted has been approximately $700+, since this location came under new management. Those in customer service/greeting/checkout positions never have a smile on their faces and rar More

by Pyxie83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont know their names. No one greeted me.
March 15, 2022

I was in and out in no time. Service manager was friendly and kept me up to date in the progress. More

by KMOWEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
March 04, 2022

In for oil change, finished early! Great people to deal with. They try to accommodate you. More

by chararmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Front Royal Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 04, 2022

Came in for an oil change, was welcomed when I entered, had a short wait time and was pleased with the experience. More

by JRINGER515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Aguilar
Mar 06, 2022 -

Front Royal Ford responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 03, 2022

Service conducted as explained and I received a friendly call when the truck was ready to pick-up. More

by JAHENSLEY59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
Mar 05, 2022 -

Front Royal Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

March 03, 2022

Always a pleasure dealing with Front Royal Ford. Bought there, serviced there and will continue to do so. More

by redbanks1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Whittaker, Billy Albright, John Aguilar
Mar 06, 2022 -

Front Royal Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 28, 2022

Polite, fast service. Was in and out much quicker than I expected. Overall good experience. More

by northernvaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Front Royal Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2022

They took care of my recall and looked at a potential leak near an axle, which they told me that they cleaned it and told me to come back and have them look at it again after a certain mileage. More

by jmnorman12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
Feb 24, 2022 -

Front Royal Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 14, 2022

Very pleased with our service ! Our wait time was minimal…. They even washed our car for us ! More

by cuddlysue62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Front Royal Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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