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Front Royal Ford - Service Center

Front Royal, VA

4.6
179 Reviews

179 Reviews of Front Royal Ford - Service Center

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May 23, 2022

They did good. The costumer service was really nice and I forgot to ask for my car wash and he had it done for me. More

by g.davis_22642
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 06, 2022

Over chaged for a bulb replacement, spoke to Bryan, said he would call me back and I never received a call back. More

by Mhoward201
Customer Service
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
May 02, 2022

Nice & friendly service front desk coordinator. I was unaware of tire rotation with my oil change and they took care of the rotation for me on day after. Thank you More

by BOOMCHOLOT
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
April 28, 2022

Was early for appointment car was taken back to the work area back home in hour and a half. Thanks for being so on the time with getting everyone working. More

by jantdue
Customer Service
Overall Experience
Recommend Dealer
Yes
Employees Worked With
April 27, 2022

Very professional staff that does a wonderful job. I was in for an inspection and they took care of everything. I will recommend to friends. More

by bob.huff
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
April 26, 2022

Was pleased with service and how fast everyone and everything went would recommend to anyone More

by hisghman91
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
April 19, 2022

We were very satisfied with our service appointment. Zach Orndorff does a super job always. Courteous, professional and on time. Thank you Front Royal Ford! More

by Chris Fauver
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : All of our mechanics/techs did a great job!
April 15, 2022

Zach Orndorff is superb at customer service. Anytime I have gone in he always greets us with genuineness and is readily available for all of our needs. Our experiences at Shenandoah Ford have More

by Chris Fauver
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
April 07, 2022

Everyone is very nice, not one employee walked by me without saying hello. The service is excellent and the waiting is to a minimum. I would highly recommend this dealership for vehicles and service. More

by wuddypecker
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
April 07, 2022

People were helpful curious the facility was clean all work was very satisfactory overall a good experience More

by mollyl
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
1
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