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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.4
1,069 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,069 reviews

September 21, 2021

Sabrina was great! She explained to us the situation and solution. I will use this service department in the future. More

by Epolack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina
Sep 21, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review on your experience!

September 21, 2021

Best service department in town. Professional, courteous, friendly, prompt, and cost effective. Would not even think about taking my vehicle’s anywhere else. More

by Ronh8142
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Melendez
Sep 21, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review!

September 20, 2021

I have purchased 4 Dodge Ram trucks in the last 15 years and they always take care of and recalls or service issues right away ❤️ More

by Corineeaster1411
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service department
Sep 20, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! We are so glad that our team can continue to help you.

September 17, 2021

They were helpful and courteous in ordering and delivering my new Jeep. Jeremy was excellent to work with. More

by sstone7977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Meadows
Sep 17, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review and sharing your experience with our dealership!

September 16, 2021

They worked really hard to get me the deal i wanted with the car of my dreams! More

by hopevictoria45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian dawson
Sep 17, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review Hope and congrats!

September 14, 2021

The staff was very friendly and helpful and they did a great job with my vehicle service needs. More

by cs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Sabrina
Sep 14, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review! We are so glad that we could help you.

September 14, 2021

Friendly and quick service. Kept me informed throughout the service that I had requested. Called as soon as service was completed. More

by gambershaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy
Sep 15, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! We are so glad that our team could assist you.

September 13, 2021

I had a quote from another dealer for the exact job you did to my truck for 400 dollars less. The job was to change my oil pan gasket the manual put out by Chrysler says it’s a 4 hour job. I was charged f More

by Jay.Slawson7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Sep 17, 2021 -

Frontier Dodge Chrysler Jeep responded

Mr. Slawson, we are sorry that you are unsatisfied with your experience. We work to price all our services competitively with our market. We apologize if you did not agree with the price we offered.

Sep 17, 2021 -

Jay.Slawson7 responded

Darn Right I don't agree I got took. I have quotes from 2 different Dealer ships close by and they are priced at 800 dollars. They are Ram dealers as well so your not to completive in the area. I just think it is out rages that you charge 214.00 dollars for a 50 dollar gasket i can get from the other dealers. you knew i was from out of town and you took advantage of me and I'm posting it ever where I can with your Bill and the quote from the other dealers for the same job. then no one from management would come talk to me while I was there on site and now you want to answer and defend your self.

September 13, 2021

John was great to give you updates and call with questions and to let me know the repair was complete!!!! Great job to John and the team! More

by jfurlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Sep 14, 2021 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! Please let us know if there is anything else that our team can help you with.

September 10, 2021

I would not recommend using this dealership for servicing your vehicle. Very unprofessional and lacking in basic customer service skills. Very disappointed in this dealer. More

by Gbarclay23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alyiah
Sep 13, 2021 -

Frontier Dodge Chrysler Jeep responded

Garrett, we apologize for your experience. If you have any issues or concerns, please reach out to our dealership and ask for our Service Manager to discuss. Thank you.

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