
Frontier Dodge Chrysler Jeep
Lubbock, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The service department here is absolutely horrible! One of my trucks broke down in Texas, so I called this dealership to see if they could let it in to diagnose the problem. They said they could. I paid $ of my trucks broke down in Texas, so I called this dealership to see if they could let it in to diagnose the problem. They said they could. I paid $1000 to have it towed to them. I also explained to them that my driver would be sitting in a hotel, so please let me know if there will be any delays getting to the truck, if so I can fly him home. 6 days later he is still sitting a hotel, instead of being home, because the service rep (John) has decided that it isn't worth his time to tell me that he can't get to it, instead I keep getting an answer 'tomorrow we'll look at it" 17 years of dealing with dealerships across the country, this one is by far the worst! More
Returning customer for 10 years, never a bad experience. The sales team, finance staff, parts and service have always been great to work with. Hoping they get more inventory soon. The sales team, finance staff, parts and service have always been great to work with. Hoping they get more inventory soon. More
Purchased a Ram 2500 from out of state. Was told it passed a safety inspection from the service department. Tires are pretty much bald. Was told there was no more room in the deal to put tires on my tr passed a safety inspection from the service department. Tires are pretty much bald. Was told there was no more room in the deal to put tires on my truck. So disappointed. Also passed inspection with the rear park sensor not working. Still refuse to make it right. I would expect this from a small town dealer not a bit time dealership. I did call and email General Manager. I received a reply from the sales manager saying they are sorry there is nothing they can do. They have no more room in the deal to replace tires and fix the issue with the park sensor they missed. I will say the sales people I worked with Rufus and Chiarra are fantastic. Would buy from them again... Just not at this dealership. More
Great place to buy a vehicle from. The staff is really friendly and their willingness to help you in anyway they can. There’s a guy there that called him Brian dawson the God-fearing car salesman that’s w friendly and their willingness to help you in anyway they can. There’s a guy there that called him Brian dawson the God-fearing car salesman that’s who I bought my 2016 dodge ram 1500 from he is a really great guy and does everything he can to help you get into a new or used vehicle. I would recommend anyone to go and buy a vehicle from frontier Dodge. More
They are Quick courteous and professional. Place is clean and organized and has accommodations for people. They also check if you need anything and if you need a ride and organized and has accommodations for people. They also check if you need anything and if you need a ride More
Friendly and didn't pressure us on making a quick decision on which Jeep trim but explain in details what the difference was before we purchased. decision on which Jeep trim but explain in details what the difference was before we purchased. More
Excellent service, communication and did a great job in a timely manner. Would highly recommend. Sabrina was very friendly and kept in constant contact with me on what was going on with my jeep and when it w timely manner. Would highly recommend. Sabrina was very friendly and kept in constant contact with me on what was going on with my jeep and when it would be completed. More
Have bought 5 or 6 trucks from Frontier Dodge in the last 8-10 yrs. Excellent service every time period. Will not hesitate to return to buy my next truck 8-10 yrs. Excellent service every time period. Will not hesitate to return to buy my next truck More