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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.4
1,069 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,069 reviews

November 13, 2020

Very attentive staff. The process went smooth and they were very accommodating . They even delivered the car to us. They listened to what we wanted and were not pushy. More

by SAlvizo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert- Sales staff. Logun finance representative
Nov 13, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review! Please let us know if there is anything else that we can do for you.

November 09, 2020

Hi there service was good. K j k k k k k k k k k k k k k k k k k k More

by slltitan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Rangel
Nov 09, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review! We are so glad that our team could assist you.

November 08, 2020

Everyone I dealt with worked hard to give me a satisfactory experience. They worked to earn my trust and made the buying process simple and quick. Max even delivered the vehicle to my home. More

by TexasCharger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Grubb, Jared Knight
Nov 09, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review! Please let us know if there is anything else that we can do for you. Congrats on the new vehicle.

November 03, 2020

Wow where do I start. I called Max Grubb looking for a good deal on a 2020 jeep renegade and got more than I expected! The process was so simple and smooth. Everything went wonderful! He was an awesome sa More

by Charisma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Grubb
Nov 04, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for sharing your experience at our dealership! We appreciate the wonderful feedback.

November 01, 2020

truck had a problem dying while running. john and Lalo genuinely wanted to determine the source of the issue, which was really hard to diagnose. they stayed with it More

by awolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john Sanchez, Lalo
Nov 02, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for the review! We are so glad that our team could assist you. Please let us know if there is anything else that we can do for you.

October 30, 2020

Thank you for working with me to get the payment I wanted. Much thanks to Alex and his Manager. Looking forward to enjoying my new vehicle. All in all I had a positive experience. More

by Spack98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 02, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you for sharing your experience at our dealership! We appreciate the wonderful feedback.

October 29, 2020

Workers are doing well, but I had to sit and wait 2 1/2 hours. Too many people in Lubbock and growing. You were out of water to drink. I will take mine next time. I usually do but went to town in spare of More

by bonifieldcam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service department
Oct 30, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review and feedback! Please let us know if there is anything else that we can do for you.

October 20, 2020

Had warranty work that needed to be completed. One of the worst experiences regarding communication I have ever experienced. Will definitely be my last visit More

by Jpmanning
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian and Billy
Oct 21, 2020 -

Frontier Dodge Chrysler Jeep responded

We are sorry to hear that you are unsatisfied with your experience at our dealership. If you have any issues or concerns, please reach out to our dealership and ask for Andrew Soto our Service Manager. Thank you.

October 20, 2020

Service Department was friendly and informative about the recall performed and the items needing addressed in the near future. They included details & pricing of recommended services. Note: this site does More

by Brian J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Carper
Oct 20, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review Brian! We are so glad that our service team could help you.

October 15, 2020

Awful experience. Will never go back. They do not honor their promises and no one answers their phone. No callbacks ever. Don't ever expect to get your referral money. They said they didn't write our deal More

by beverlysmith2012
Recommend Dealer
No
Employees Worked With
Rufus, Mike Perez, Issac
Oct 20, 2020 -

Frontier Dodge Chrysler Jeep responded

Beverly, we apologize that you are unsatisfied with your experience. If you are still experiencing issues please contact our dealership and ask for management. Thank you.

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