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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.4
1,069 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,069 reviews

January 26, 2020

Horrible dishonest crooks will be reporting to BBB worse service ever in my life! 🤬🤬🤬😡😡👎👎l will be letting everyone I know and who they know!! More

by Wabigide
Recommend Dealer
No
Employees Worked With
All of them
Jan 27, 2020 -

Frontier Dodge Chrysler Jeep responded

We apologize that you are unsatisfied with your recent experience at our dealership. We would love to help make things right. However, we are unable to find you in our system, Please contact our General Manager Rick Harrison at (806) 798 4500. he would like to discuss all issues/concerns with you. Thank you.

Jan 27, 2020 -

Wabigide responded

They know who I am! Have your GM Rick contact me. You guys are no better then Reagor Dukes well on your way to a big lawsuit!!!! I pray God have no mercy!

January 17, 2020

Recall items performed in a timely manner. Customer service and scheduling was great. I would highly recommend Frontier Dodge to perform services for your vehicle. More

by bsebastian
Recommend Dealer
Yes
Employees Worked With
Billy Martinez
Jan 20, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review of our dealership. If there is anything else that our team can do for you, please let us know!

January 15, 2020

Very respectful, will work all angels to HELP the customer benefit the rebates and discounts!!! Best salesman in all of New Mexico and Texas!! Couldn’t find one to work our deal in New Mexico we driv More

by beastmode86kg
Recommend Dealer
Yes
Employees Worked With
Caroline George, Jared Knight, Jeremy Martin
Jan 16, 2020 -

Frontier Dodge Chrysler Jeep responded

We are so glad that our team could help you! Thank you for the review!

January 15, 2020

Awesome service! Staff is courteous and friendly. All the work was done ahead of schedule. The service representative always kept me informed of the progress of the repairs. It was a great experience! More

by Kerry Sarchet
Recommend Dealer
Yes
Employees Worked With
Billy, was the service rep.
Jan 16, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review Kerry! Please let us know if there is anything else that our team can do for you!

January 15, 2020

Fast service. Was in and out within an hour! Did every thing over the phone while at work. By the time I got off, everything was ready to go. More

by R.teran4311
Recommend Dealer
Yes
Employees Worked With
Christopher Rangel
Jan 16, 2020 -

Frontier Dodge Chrysler Jeep responded

We are so glad that our team could help you! Thank you for the review!

January 15, 2020

Extremely professional, very respectful!! Took the time to explain and answer all our questions and concerns!! We are very satisfied and happy with the service provided to us!! More

by beastmode86kg
Recommend Dealer
Yes
Employees Worked With
Caroline George, Jared Knight, Jeremy Martin
Jan 16, 2020 -

Frontier Dodge Chrysler Jeep responded

We are so glad that our team could help you! Thank you for the review!

January 05, 2020

They did a good job. Had to order parts. Will notify when they arrive and schedule another appointment. Still unsure what is going on with the navigation system. More

by Donaldmathre
Recommend Dealer
Yes
Employees Worked With
Service
Jan 06, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review Donald. If there is anything else that our team can do for you, please let us know!

January 05, 2020

Very happy with my purchase, Darryl O’Quinn thank you so much for all your help and making me feel comfortable on my first car purchase. More

by Desirée
Recommend Dealer
Yes
Employees Worked With
Darryl O'Quinn
Jan 06, 2020 -

Frontier Dodge Chrysler Jeep responded

We are so glad that our team could help you. Thank you for the review!

January 03, 2020

First off for part of the repair they had to farm out the work because there bay wasn't big enough for my truck. Then while there tech was moving my truck from one of their service bays he hit something and More

by Not impressed
Recommend Dealer
No
Employees Worked With
Eli Garcia
Jan 10, 2020 -

Frontier Dodge Chrysler Jeep responded

We apologize that you are unhappy with your recent service visit. Our Service Team works to have vehicles repaired as quickly as possible and are also trained to report any damages that happen to a vehicle while in our shop. If you are still experiencing issues we would love to discuss them with you. Please contact our store and ask for our Service Manager. Thank you.”

January 01, 2020

My husband and I had a great buying experience at Frontier! It started with Ruby in service (my go to person) who directed me to Andrew, who went above and beyond to find us the perfect truck! Jared More

by Mama Minga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Soto, Andrew Soto, Rick Harrison, Jared Knight
Jan 02, 2020 -

Frontier Dodge Chrysler Jeep responded

Thank you so much for this great feedback on our dealership. If there is anything else that our team can do for you, please let us know!

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