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Frontier Dodge Chrysler Jeep
Lubbock, TX
1,069 Reviews
Welcome
Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition.
You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure!
If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,069 reviews
May 28, 2019
Could of had better service. We went in to fill out paper work because they said they found truck we wanted. Then they took about 2 1/2 hrs trying to locate other trucks because t We went in to fill out paper work because they said they found truck we wanted. Then they took about 2 1/2 hrs trying to locate other trucks because they kept saying trucks were sold. After all that they couldn’t get truck from other dealership. So said it would be tracked down by one day, 1st day passed by after that said next day would get it. Still has yet to arrive, so looking at 3 days after truck was purchased and still have no truck yet. I would highly recommend that if your getting a vehicle from other location they pull it first so you can see it and have it day of purchase. Also called and left message for manager to give call back and has yet to return call.. More
by Isaac
Employees Worked With
Brad
May 24, 2019
Quick and great service On short notice before a long Holliday weekend. Billy in the Service Department got me in and taken care of. Thank you again !! looking forward workin On short notice before a long Holliday weekend. Billy in the Service Department got me in and taken care of. Thank you again !! looking forward working with him in the future. More
by Happy Customer
Employees Worked With
Billy
May 22, 2019
Great team at Frontier! They were so patient with and worked with us to get the best deal. We got exactly what we wanted! We went in just looking at grand cherokees and Duran They were so patient with and worked with us to get the best deal. We got exactly what we wanted! We went in just looking at grand cherokees and Durango’s. After finding a Durango that we loved and getting all the paperwork ready, we walked into the show room to find a Durango that we loved even more! Daryl and the rest of the team were kind enough to switch gears and get us our dream car!! Three days of indecisiveness on our end and they never stopped being supportive and making sure we were satisfied. Thank you! More
by Hesthersim
Employees Worked With
Daryl Wilkerson
May 20, 2019
Kept me up to date Kept me inform on the progress. It took a little longer than what I expected. So far the problem is fix and the A/C works without any problems. Kept me inform on the progress. It took a little longer than what I expected. So far the problem is fix and the A/C works without any problems. More
by Sleepy20041
Employees Worked With
Sonia
May 16, 2019
Great customer service awesome staff very friendly clean-cut well-dressed service area was real clean in order waiting room and restrooms for real clean very helpful staff awesome staff very friendly clean-cut well-dressed service area was real clean in order waiting room and restrooms for real clean very helpful staff would definitely recommend the shop for service More
by Mcruz1872!
Employees Worked With
Gilbert perez
May 14, 2019
excellent. A very good experience. It took a real long time to get the process completed. I enjoyed the treatment and concern in helping us with what we were loo A very good experience. It took a real long time to get the process completed. I enjoyed the treatment and concern in helping us with what we were looking to do. The people here are the best I have ever dealt with in any car dealership. More
by Martini in the Morning
Employees Worked With
Darryl O'Quinn
May 11, 2019
Great staff, extremely efficient I have purchased many vehicles from Frontier Dodge, always efficient, great prices and quality timely service department. From sales through finance t I have purchased many vehicles from Frontier Dodge, always efficient, great prices and quality timely service department. From sales through finance these people can handle your business! More
by Thechef1001!
Employees Worked With
May 08, 2019
Vehicle not fixed Not satisfied vehicle still not fixed. 4 wheel drive light still on should be covered under drive train. Not a happy camper with this visit Not satisfied vehicle still not fixed. 4 wheel drive light still on should be covered under drive train. Not a happy camper with this visit More
by Lusk,j1988
Employees Worked With
Don't remember her name
May 07, 2019
Poor customer relations Took my 2014 Chrysler 300C in for a factory recall on a passenger airbag inflator. The did the work, but left the glovebox lid horribly out of line. Took my 2014 Chrysler 300C in for a factory recall on a passenger airbag inflator. The did the work, but left the glovebox lid horribly out of line. It was perfect when I brought it in. I pointed this out, but the service manager said the car was old and things get "warped". The car has only 43,000 miles on it and has always been garaged kept. I was told that I just "had to live with it" I do not just "have to live with it", and I do not have to do business with Frontier Dodge Service either! Very poor! More
by Odis
Employees Worked With
I don't know who any of the people, but I think the service rep that i spoke with was named Daniel. The lady that checked me in was Kristian Chen, and she was great!
May 04, 2019
Quick turnaround They got my truck in and did 5 recalls on it in two days. Much faster than I expected. I dealt with Ruby in the service department. She was profession They got my truck in and did 5 recalls on it in two days. Much faster than I expected. I dealt with Ruby in the service department. She was professional and got the ball rolling on parts that needed to be ordered. More
by Khurl16
Employees Worked With
Ruby
