Frontier Dodge Chrysler Jeep - Service Center

John in service is great. I would recommend John and Frontier for prompt service. I’ve never had an issue. I would recommend John and Frontier for prompt service. I’ve never had an issue. More

Very disappointed in the communication between me and Service Department plus the overall length of time it took to complete the work. Especially when promised the vehicle on a certain day, then it was p Service Department plus the overall length of time it took to complete the work. Especially when promised the vehicle on a certain day, then it was promised to me again on another day and then again, another day, and after three weeks, I finally got the vehicle back. Then I know I asked to have the wiper blades replaced but I did not know they were going to be so expensive $119.50. You can go to O’Reillys and get the same wiper laid for $20 and they put them on for free. More

First off I commend this dealer for living up to warranty standards. That said let’s talk about the used truck I bought with only 20k miles on it. I took it for a test drive and they told me that it had bran standards. That said let’s talk about the used truck I bought with only 20k miles on it. I took it for a test drive and they told me that it had brand new tires on it. Later at home I noticed my tires were slowly getting empty so I got them fixed and realized that one of the tires had a patch in it already. Later on I had some problems with the steering wheel so I brought it in to get it fixed and warranty covered the cost. When I brought it in I couldn’t help but be awkward while I was standing around in the service garage waiting for service. Later on when I returned for the pickup I was very much in a hurry and there was one guy the desk who was just chatting away with some guy about his car without another care in the world. After I minimum of 5 minutes the other guy finally left and the service man gave me my keys, had me sign a paper and they brought me my truck. I also don’t know if this is relevant or not but my dad and my uncle both bought used truck from different dealerships and every time they brought it in for service they got a free detail and car wash. If that’s what your looking for, keep looking because you won’t find that here More

It taken too long with estimate, kept changing the amount for repairs a week after having my car for repairs a week after having my car More

Do not take your vehicle there! My truck set out there for 2 weeks no one even knew it was there it was never in the system! . Paid $800 to get 2 new batteries replaced. Horrible co My truck set out there for 2 weeks no one even knew it was there it was never in the system! . Paid $800 to get 2 new batteries replaced. Horrible communication the entire time! More

I had an appt for 5:00 and showed up late… staff was very understanding of my circumstances and treated me very well nonetheless with smiles and courtesy understanding of my circumstances and treated me very well nonetheless with smiles and courtesy More

John did a great job in the service department. The ease of checking in my Jeep. The overall process was good. The ease of checking in my Jeep. The overall process was good. More

John in Ram service did an excellent job in communicating the progress of the status of my truck the progress of the status of my truck More

It took 2days to trouble shoot the problem and it required a battery replacement. That seemed long for the work they had to do. The charge of $585 is excessive for changing out the battery. Also $380 required a battery replacement. That seemed long for the work they had to do. The charge of $585 is excessive for changing out the battery. Also $380 for a new battery! Really! Dealer service is always expensive. The technician that I had warranty coverage, but when I had to pay, nothing was mentioned about the warranty. More