We recently purchased a used 2002 Chevy Suburban at Ford Frontier. Purchase price was $5500, about 1000 of which was for a GPS service and some kind of coating they had previously placed on the vehicle. In retrospect, we should have paid for neither, since the car was in such poor mechanical condition. My husband drove off the lot and the next day the check engine light came on. Long story short, we have about $5000 worth of repairs. That is essentially the cost of the vehicle. Problems: replace rear differential, an unattached completely non-working AC unit, 2 knock sensors out, several spark plugs, the entire exhaust manifold, a major leak seal in the engine, a seat that didn't fold properly, lights that needed to be replaced, windshield wipers that needed to be replaced. And the list is still growing. We understand that the deal was as is and that there is no guarantee. We also think that a good business would have a vehicle in decent working condition, expecting some repairs. This is unacceptable to us. This is poor business. They made money and we got a lemon that we are trying to figure out how to pay for and repair so that our single income family can have a working vehicle. I contacted them through a message on their website - that was never returned. I called and spoke to the first John, who took my number and said he would get back to me and never did. I spoke to John B., the 3rd time, who reminded me it was as is, and said "I'm sorry", and that he would get back to me. He did do that. And when I returned the call, let me know there was pretty much nothing they could do except maybe give %10 off at repairs in their shop. My husband thought in good faith that we were buying a decent, not perfect, vehicle. We will not do business there again, and we do not recommend buying a vehicle from them. That vehicle should have been sent to auction, not sold on a major dealership's lot. Everyone who we have shared this story with thinks it is terrible. Feeling very discouraged and struggling to figure out how to pay for this. Good business owners make things right, even when it is at some cost to them.