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Frontier Ford

Santa Clara, CA

Overview
Reviews
Vehicles
4.7
791 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you. Cars for Sale in Santa Clara There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery. For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires. Car Service in Santa Clara We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts. All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
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3701 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 791 reviews

January 16, 2025

Service stall and Leo were very helpful and game all the information I needed on a question about the quality and price of tires that I will need for the truck on the next oil change Mark More

by CHANEYCONST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Jan 16, 2025 -

Frontier Ford responded

Thank you, Chaney! We're thrilled to hear that Leo and the team provided you with the information you needed. Your satisfaction is our priority, and we look forward to assisting you again during your next oil change. Safe travels with your truck!

January 16, 2025

Frank did awesome! ! I don’t think I should have to write at least 15 words for this survey to count More

by FRANKIEPUGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank puga
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Jan 17, 2025 -

Frontier Ford responded

Thanks for the great review! We're glad to hear you had a positive experience. We appreciate your feedback on the survey length and will consider it for future improvements. Your input helps us grow!

January 16, 2025

Responsive and professional, provided pricing and finance options quickly, addressed my concerns, communicated respectfully and openly More

by CHRISTOPHER.ALWAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dearian, Sinbad, Jackson
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Jan 17, 2025 -

Frontier Ford responded

Thanks for the fantastic feedback, Christopher! We're thrilled to hear you had a positive experience with our team. We strive to provide timely and respectful communication, and it’s great to know we met your expectations. Your support means a lot to us!

January 16, 2025

Purchased the car certified used from this very dealership with extended warranty. There is a reoccurring issue where the sunroof assembly/rail rattles under certain road conditions, brought it o More

by andrew
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Miguel
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Jan 20, 2025 -

Frontier Ford responded

Andrew, we understand your concerns regarding the sunroof rattling and the transmission issue, and we sincerely apologize for the inconvenience you’ve experienced. It’s important to us that these issues are resolved in a way that meets your expectations. Regarding the warranty, we want to make sure everything is clear and that you're receiving the full benefits you're entitled to. Please feel free to reach out to Kevin Sitch, General Manager, at KSitch@vtaig.com, and he will be happy to provide further clarification and ensure that we address your concerns effectively. Additionally, Kevin Bettencourt, Service Director, at 408-241-1800 is available to help coordinate a resolution for both the rattling sunroof and the transmission issue.

January 15, 2025

Great, quick, easy! I really appreciated all their hard work helping me with my vehicle. More

by Lesleeguardino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
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Jan 16, 2025 -

Frontier Ford responded

Thanks! We’re thrilled to hear you had a great experience with us. Our team strives to make the process as smooth as possible, and your kind words mean a lot. Looking forward to assisting you again in the future!

January 15, 2025

Been bringing my excursion here since I bought it in 2004. Always great service and people. Great explanations of work to be done More

by scrapgrlz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mike Marshall
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Jan 16, 2025 -

Frontier Ford responded

Thanks! We’re thrilled to hear you’ve had such a positive experience with us since 2004. Our team is dedicated to providing excellent service and clear communication. We appreciate your loyalty and look forward to continuing to serve you for many more years!

January 13, 2025

The service department made the process seamless and efficient. My service advisor was outstanding and helpful and I would highly recommend this service department for work on your Ford vehicle. More

by KMANSFIELD67
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eduardo
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Jan 14, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear about your positive experience with our service department and advisor. Your recommendation means a lot to us. We look forward to serving you again!

January 13, 2025

Dealer was very responsive throughout the process. Negotiations much like all dealerships were a bit tense, however it was a fairly painless process. The weak link was “finance”. I was simply payin More

by Anthony L Best
Recommend Dealer
Yes
Employees Worked With
Kevin Stitch, Alejandro Hernandez, Jack Freitas
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Jan 14, 2025 -

Frontier Ford responded

Thanks for your feedback, Anthony! We’re glad to hear you had a mostly smooth experience and appreciate your patience during the finance process. We're always looking for ways to improve, and your insights will help us enhance our service. Looking forward to seeing you again!

January 13, 2025

Service center was able to quickly resolve my battery issue once I checked in and waited in customer lounge. More

by JACMAN_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Jan 14, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear that our service team resolved your battery issue quickly. We appreciate your positive feedback and hope to see you again soon!

January 12, 2025

Took 7 hours to do an oil change. Made me come back and wait for my car. More

by L. LOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure name
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Jan 14, 2025 -

Frontier Ford responded

It's concerning to hear that the oil change took longer than expected and that you had to return for your vehicle. We understand how valuable your time is, and this is certainly not the level of service we aim to provide. To ensure we address this issue properly and improve our service, please reach out to Kevin Bettencourt, our Service Director, at 408-241-1800.

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