
Frontier Ford
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Unfortunately every time I bring my car for service something is not fixed. The xxxxxxare that employees are always friendly and the ability to have my car picked up and deliver at home after service i something is not fixed. The xxxxxxare that employees are always friendly and the ability to have my car picked up and deliver at home after service is great. The Con’s are that I have been trying to reach out to them for over a week after my service and battery recall was done and I have gotten zero response. I left voicemails, website chats and try to call multiple times and I was never able to get through with the service department just to even make an appointment. As a result, I have not been able to charge my vehicle. Again, friendly employees but poor costumer service when trying to get a hold of them. I will try one more time and if I can’t get this recall related issue fixed I’ll go to another dealership. More
My service advisor made sure everything under warranty was taken care of: things I was unaware of. The mechanic also discovered a couple of things that needed updating. Every time I bring my car here, I a was taken care of: things I was unaware of. The mechanic also discovered a couple of things that needed updating. Every time I bring my car here, I am so pleased with the service. More
Worked with Cristian in sales. He was great! Very informative. We spoke with him for probably 10-15 minutes on what we were looking for. It was painless. He showed us different opt He was great! Very informative. We spoke with him for probably 10-15 minutes on what we were looking for. It was painless. He showed us different options. We test drove and he was very helpful explaining the location of all the functions. More
Another fast and thorough service for my Mustang, still going strong at 105k miles. Advisors are friendly, service is prompt, and issues are generally dealt with well. Been using Frontier for service on th going strong at 105k miles. Advisors are friendly, service is prompt, and issues are generally dealt with well. Been using Frontier for service on the Mustang for ten years now, have been a customer of the dealer since the mid nineties. More