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Frontier Ford

Santa Clara, CA

Overview
Employees
Reviews
Vehicles
4.6
1,201 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you. Cars for Sale in Santa Clara There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery. For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires. Car Service in Santa Clara We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts. All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
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3701 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 1,201 reviews

October 26, 2026

Extremely Dissatisfied with Pricing Transparency & Recommendations. Service Transparency: Poor. The service department recommended and performed automatic transmission, rear differential, and engine More

by JAY.WENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ebrahim Rahimi
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2026 -

Frontier Ford responded

We are disappointed to hear that your experience did not meet expectations. We understand the importance of transparent pricing and clear explanations of recommended maintenance services. We take your concerns seriously and remain committed to ensuring customers feel informed and confident when making service decisions. Please contact Wally Aguilar, our Service Director, at (408) 557-6304 or WAguilar@vtaig.com for further assistance.

September 26, 2026

Great service but feedback was missing and communication was lacking in so many ways in my opinion. More

by costapam67
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ebrahim Rahimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2026 -

Frontier Ford responded

Thank you for taking the time to share your experience with us, costapam67. We are glad to hear that you found our service to be great, and we truly value that feedback. At the same time, we understand your frustration around the lack of feedback and communication during your visit. Clear and consistent communication is something we care about, and we regret that your experience did not fully reflect that. We hope to have the opportunity to serve you again and provide an experience that meets your expectations across the board.

September 04, 2026

I think Ford has well trained service personnel. Thank you Thank you Thank you again More

by CHUCK_BRAGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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Sep 11, 2026 -

Frontier Ford responded

We are glad to hear that our service team made such a strong impression on you, Chuck! Well-trained people who genuinely care about the customer experience are something we take a lot of pride in. Thank you so much for the kind words and for taking the time to share your experience with us.

August 30, 2026

Raymond and Jesus are the technicians I work with on most occasions and they are both Excellent! More

by WHKPRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ebrahim Rahimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2026 -

Frontier Ford responded

We are absolutely thrilled to hear this! Raymond and Jesus will be so pleased to know their work has made such a positive impression. It means a lot to us that you have trusted them with your vehicle on multiple visits, and we look forward to continuing to provide you with that same level of service.

August 23, 2026

Great service and communication. My car was completed as promised. I would definitely go back. More

by johnkhalid77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ebrahim Rahimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 27, 2026 -

Frontier Ford responded

Thank you for taking the time to share your experience with us. It is great to hear that your car was ready when promised and that our team kept communication clear throughout the process. We look forward to seeing you again on your next visit!

August 21, 2026

Kept my car for more than 5 hrs and then told me the replacement part need to be ordered for hinge cover recall repair. This happened after I already confirmed with service ppl that this recall repair h More

by roger98006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony, Brandon
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Aug 26, 2026 -

Frontier Ford responded

We are disappointed to hear about the concerns you experienced with the timing and communication surrounding your recall repair. We understand the importance of confirming parts availability and providing accurate information so customers can plan accordingly. Please contact Wally Aguilar, our Service Director, at (408) 557-6304 or WAguilar@vtaig.com so we can discuss this further.

August 07, 2026

I needed a wheel alignment for my new tires. I scheduled it at 7am and requested to be done while I wait. They had my service done by 8am and was on my way. Can't beat that! More

by eyesonsaratoga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ebrahim Rahimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 11, 2026 -

Frontier Ford responded

We are grateful you took the time to share your experience with us. Getting you in at 7am and back on the road by 8am is exactly the kind of efficient, respectful service we aim to provide. We hope to see you again the next time you need anything for your vehicle!

August 02, 2026

Very pleasant experience with my service team. As always a good experience. Keep up the good work More

by RICKERDSUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Ortega Palaci
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Aug 04, 2026 -

Frontier Ford responded

Thank you for sharing your experience with us, RICKERDSUTTON. It is great to hear that your service visit was a pleasant one and that our team continued to deliver the level of care you have come to expect. We will absolutely keep up the work, and we look forward to seeing you again next time.

August 01, 2026

Friendly people,, I paid off a car through capital one with my first cat (Ford Fusion) and had trouble finding a car loan and Frontier Ford excepting me made me happy. Enjoying my 2018 Ford Focus. More

by sandysunset81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ebrahim Rahimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 04, 2026 -

Frontier Ford responded

Thanks for sharing your experience with us! It means a lot to hear that our team made you feel welcome and that we were able to help you find the right path to getting into your 2018 Ford Focus. We know that navigating a car loan can be stressful, and we are glad the process worked out for you. Enjoy every mile in your new vehicle!

July 29, 2026

The service was excellent and Raymond was very professional and helpful. He tended my needs attentively. More

by thangv2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Nunez
Print
Jul 30, 2026 -

Frontier Ford responded

Thank you immensely for sharing your experience with us. It's great to hear that Raymond provided you with attentive and professional service. We take pride in making sure every customer feels well taken care of, and it sounds like that came through during your visit. We look forward to welcoming you back to Frontier Ford anytime you need us.

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