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Frontier Ford

Santa Clara, CA

Overview
Employees
Reviews
Vehicles
4.6
1,193 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you. Cars for Sale in Santa Clara There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery. For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires. Car Service in Santa Clara We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts. All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
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3701 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 1,193 reviews

October 07, 2025

Jesus my service adviser was very helpful. He took care of my service need that day. More

by BCCABALTICA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Labrada
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Oct 08, 2025 -

Frontier Ford responded

We are elated to hear about your positive experience with our service team. It sounds like your service advisor provided you with the helpful assistance you needed and was able to take care of your requirements promptly that same day.

October 03, 2025

Poor communication. No answer ever on the main service phone line. Often no answer on the dealer main line. Many unreturned service advisor phone voicemails on his di More

by safarilu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic M. Balcazar
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Oct 03, 2025 -

Frontier Ford responded

We take your feedback seriously and understand your frustration with the communication challenges and service issues you experienced. It sounds like you encountered multiple difficulties including unreturned calls, incomplete work, and damage to your vehicle during service. We recognize how concerning it must be to have made numerous attempts to resolve these matters without seeing the action you deserve. Please contact Kevin Sitch, General Manager, at KSitch@vtaig.com so we can work toward a resolution that meets your needs.

Oct 24, 2025 -

safarilu responded

I have already called Kevin Sitch twice, on October 17 and 20, leaving messages concerning the proper completion of the warranty work on my SUV. No reply from him as of yet! I will contact him again, this time on the provided email address.

October 03, 2025

When the service rep has days off, the paperwork shouldn't just sit there. For 2 days no one contacted me to update the status of my car. I left voicemails and an email and got no reply. More

by MNITZBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Meglio
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Oct 08, 2025 -

Frontier Ford responded

Thank you for taking the time to share your experience with us. We understand your frustration about the lack of communication during your service representative's absence. You're absolutely right that customer service should continue seamlessly regardless of staff schedules, and we recognize how disappointing it must have been to wait two days without any updates about your vehicle's status.

October 03, 2025

Service had me bring in Bronco and hitch was not in stock. Only thing that was installed was the lock nuts. Now waiting for part and will have to bring it back, More

by EHUMAUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
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Oct 03, 2025 -

Frontier Ford responded

We are disappointed to hear that your service experience did not meet expectations. We understand your frustration with having to make an additional trip when the hitch you needed was not available during your Bronco's appointment. We recognize that having only the lock nuts installed while waiting for the main component creates an inconvenience for you. We value your patience as we work to get the correct part in stock so we can complete your hitch installation properly. Please contact Daryl Brown, Service Manager at (408) 557-6304 so we can discuss your experience further and ensure we resolve this matter promptly.

October 03, 2025

Jesus was a great service consultant. He explained every step of the process and kept me updated on the status. Great job, I have no complaints at all More

by YOUNG.YO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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Oct 08, 2025 -

Frontier Ford responded

Your positive experience means the world to us at Frontier Ford. We are thrilled to hear that your service consultant provided such thorough communication throughout your visit.

October 02, 2025

The service is good and my car works good so far. John helps a lot. More

by ZWH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Migleo
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Oct 08, 2025 -

Frontier Ford responded

We are thrilled to hear that you are pleased with the quality of service you received and that your vehicle is performing well. It means so much to know that our team member provided you with the helpful assistance you needed during your visit.

October 01, 2025

Leo is why I go to this dealer for service. . Always keeping me updated on my vehicles. More

by MARGNEFREN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Oct 02, 2025 -

Frontier Ford responded

Thank you for taking the time to share your positive feedback about your service experience at Frontier Ford. We are pleased to hear that you have such confidence in our team and that you consistently choose us for your vehicle maintenance needs.

October 01, 2025

Great friendly customer service but alittle pricey $1000 for a starter is a little crazy More

by troytecccin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Oct 03, 2025 -

Frontier Ford responded

We understand that pricing for automotive repairs can feel overwhelming, especially when it involves essential components like a starter. We truly value that you recognized the friendly and helpful nature of our customer service team, as providing excellent service is always our priority. We strive to be transparent about our pricing while ensuring quality parts and professional installation. We understand your concerns about the cost and appreciate you taking the time to share your experience. Please feel free to reach out to Kevin Sitch, General Manager, at KSitch@vtaig.com if you would like to discuss your service further.

September 30, 2025

Great and friendly people. Easy to work with. They made sure my needs were met and was taken care during the waiting process. More

by bwlrgrl77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan, Kamal
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Oct 02, 2025 -

Frontier Ford responded

Thank you for your wonderful feedback about your experience with Frontier Ford. We are pleased to hear that our team provided you with such friendly and attentive service. It means a lot to know that we made the process easy for you and ensured your needs were properly addressed.

September 29, 2025

Leo did an excellent job communicating every step of the way and did his best to make sure my truck got what it needed. More

by EP18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo C.
Report | Print
Sep 30, 2025 -

Frontier Ford responded

We are ecstatic to hear about your positive experience with our team! It's wonderful to know that you received excellent communication throughout your service visit and that our staff worked diligently to ensure your truck received the care it needed. Your feedback about the thorough communication and dedication to meeting your vehicle's needs means so much to us at Frontier Ford. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

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