Frontier Ford
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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All my interactions with Frontier Ford staff were professional, courteous and efficient. I left with my new car as a very satisfied customer. professional, courteous and efficient. I left with my new car as a very satisfied customer. More
I had a great experience with my sales representative Omar. He was very attentive and responsive. After test driving the used Model Y we decided to purchase it but there were items that the dealership Omar. He was very attentive and responsive. After test driving the used Model Y we decided to purchase it but there were items that the dealership needed to take care of before we took ownership of it. It has been a while since I have purchased a car but the whole process took way to long. From deciding to buy to signing the papers took hours. There has to be a quicker way, we spent a lot of time in finance even though we weren't financing the vehicle. Because we were using the federal clean energy credit they spent a lot of time verifying income which according to the IRS website it is only an affidavit from the buyer. We did take ownership of the car a few days later and no issues. The finance person Ash was nice and easy to work with. Great experience but definitely can streamline some of the paperwork. More
Friendly atmosphere, pleasant staff and great customer service. Diego went out of his way to help us setup the fordpass app in order to setup navigation in our new Ford Ranger. service. Diego went out of his way to help us setup the fordpass app in order to setup navigation in our new Ford Ranger. More
Very good experience with Frontier Ford and appreciate all their efforts to ensure my vehicle is serviced and back to me on time. Recommend you take your vehicle in for service! all their efforts to ensure my vehicle is serviced and back to me on time. Recommend you take your vehicle in for service! More
Brought my car in for regular service on time. It was taken soon and then was contacted when they found another problem. I authorized the new service and then it was fixed that day. I was contacte It was taken soon and then was contacted when they found another problem. I authorized the new service and then it was fixed that day. I was contacted by the service manager and picked up my car that day. More
Service was extremely expensive for what little was listed on the invoice. I was getting a series of fault messages which the team cleared but did not fix. They reappeared the next morning - Cross traf listed on the invoice. I was getting a series of fault messages which the team cleared but did not fix. They reappeared the next morning - Cross traffic fault, lane departure fault and several others. Calling to notify the service team, the phone rings for a long time but is never answered. More
Mike was a pleasure to deal with my daughter and I told him what we were looking for and he brought 2 preowned Ford Escapes which I instantly fell in love with. He was also able to offer me a discount whi him what we were looking for and he brought 2 preowned Ford Escapes which I instantly fell in love with. He was also able to offer me a discount which was wonderful I now have the right size SUV for me and love every inch Thank you Mike and Frontier Ford Excellent customer service Sandi More



