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Frontier Ford

Santa Clara, CA

Overview
Reviews
Vehicles
4.7
788 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you. Cars for Sale in Santa Clara There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery. For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires. Car Service in Santa Clara We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts. All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
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3701 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 788 reviews

October 30, 2024

Everything was fine until it was time to get my truck back, it was to be delivered back to me at 1:00 pm but didn’t make it back until just before 4:00 pm. My truck was done at 11:55. More

by SAMSON95054
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Miguel A Lopez
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Oct 31, 2024 -

Frontier Ford responded

Thanks for your feedback! We’re glad to hear everything else went well. We apologize for the delay in returning your truck and appreciate your patience. Your experience is important to us, and we'll work on improving our delivery times.

October 30, 2024

Leo did a great job. Will take my car back to him. Bonnie and Leo are great they deserve raises! More

by CALINDALU
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
LEO CAUDILLO
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Oct 31, 2024 -

Frontier Ford responded

Thanks for your fantastic feedback! We're thrilled to hear that Leo and Bonnie made such a positive impression. We'll be sure to share your kind words with the team. Looking forward to seeing you again soon!

October 30, 2024

I've been quite happy during my lease however, when I decided to buy my vehicle, I have also purchased prepaid maintenance/service package (MPP) and it was something I really regret. Every single time I More

by PKOWALSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
cant rememebr
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Nov 04, 2024 -

Frontier Ford responded

Thank you for taking the time to share your experience with us. We’re sorry to hear about the frustrations you've faced with your prepaid maintenance/service package and the lack of communication regarding your vehicle’s service eligibility. We understand how important it is to receive clear and consistent service. To address your concerns directly, please contact Kevin Bettencourt, our Service Director, at 408-241-1800. He is committed to resolving this issue and ensuring that you receive the level of service you deserve. Thank you for your feedback, and we look forward to making things right for you.

October 30, 2024

Purchased Lightning here Oct 1922. Had a lot of go around to get it. Did recall items but still waiting on parts to fix the tailgate fault always on. More

by ROBINSLA
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don’t know
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Oct 31, 2024 -

Frontier Ford responded

Robin, we appreciate your patience as we work on securing the parts for your tailgate. For further assistance, please feel free to reach out to Kevin Bettencourt, our Service Director, at 408-241-1800. We're here to help!

October 30, 2024

The person who assists us has a good customer service. He explained well what happened to our car. He is excellent. More

by juvycualingpascua
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Leonardo Caudil
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Oct 31, 2024 -

Frontier Ford responded

Thank you! We're thrilled to hear you had a great experience with our team. Providing excellent customer service is our top priority, and we appreciate your kind words. Looking forward to assisting you again in the future!

October 30, 2024

There were some issues. However, they were remedied. Edward is absolutely amazing & his level customer service made up for some of the problems that occured. More

by MARIEG7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Edward
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Nov 01, 2024 -

Frontier Ford responded

Thank you for your feedback! We appreciate your understanding regarding the issues you encountered, and we're glad to hear that Edward's exceptional customer service helped make things right. Our team is dedicated to ensuring a positive experience, even when challenges arise. Your comments are valuable to us, and we’re committed to continuous improvement. We look forward to serving you better in the future!

October 30, 2024

Mike is Always excellent! As are the techs and otr staff at your dealership, thx More

by ACOLECAM.MSHIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, service rep
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October 29, 2024

The service Leo provides is exceptional! !! Service was completed ahead of time and the work performed was fully explained. More

by bobjames53
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Leo
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Oct 31, 2024 -

Frontier Ford responded

Thanks for the fantastic review, Bob! We're thrilled to hear that Leo exceeded your expectations and delivered exceptional service. Your feedback means a lot to us, and we look forward to serving you again!

October 29, 2024

Outstanding customer service, was pleased that the person who sold me the car was always available le and willing to negotiate with me More

by andrew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beatriz Huerta
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Oct 30, 2024 -

Frontier Ford responded

Thanks for the fantastic review, Andrew! We're thrilled to hear you had such a positive experience with our team. Our goal is to make the car-buying process as smooth as possible, and it's great to know we hit the mark for you. Enjoy your new ride!

October 29, 2024

Good prompt service. I was told a time of completion and it was complete at that time More

by lilwildthingjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael M
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Oct 30, 2024 -

Frontier Ford responded

Thank you for your feedback! We're glad to hear the service met your expectations. We're always looking to improve, so please let us know how we can make your next experience a five-star one. Feel free to reach out to Kevin Bettencourt, our Service Director, at 408-241-1800.

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