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Frontier Ford

Santa Clara, CA

Overview
Employees
Reviews
Vehicles
4.6
1,155 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you. Cars for Sale in Santa Clara There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery. For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires. Car Service in Santa Clara We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts. All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
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3701 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 1,155 reviews

April 24, 2025

I was very impressed with Jesus the service engineer that helped me out with getting a refund from Ford for the service to my truck! More

by nlavelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus L
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Apr 25, 2025 -

Frontier Ford responded

Thanks for the fantastic feedback! We're thrilled to hear that Jesus provided exceptional service and helped you with your refund. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

April 24, 2025

It was a horrible experience! I had to wait 4 hours for a oil change. Ridiculous! They said they didn't have a Lexus filter, so that took 45 minutes to order. I was on the cal More

by elena_macias18
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Apr 28, 2025 -

Frontier Ford responded

We understand how frustrating it must have been to wait so long, especially when you had an appointment scheduled. Your time is important, and we absolutely value every customer who chooses to work with us. We always strive to provide a smooth and efficient experience, and we regret that this visit did not reflect the high standards we aim for. If you would be willing, we encourage you to reach out to Kevin Bettencourt, our Service Director, at 408-241-1800.

April 20, 2025

I was very impressed with John the service advisor very friendly and knowledgeable. Also impressed with Majic who has sold us 4 cars. Like Majic because he’s low key and doesn’t use high pressure sales tac More

by bob_loveland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John,Majic, Jose Guzman
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Apr 21, 2025 -

Frontier Ford responded

Thanks for the fantastic review, Bob! We're thrilled to hear about your positive experiences with John and Majic. Our team aims to provide friendly and knowledgeable service without the pressure, so it's great to know we hit the mark. We appreciate your continued support!

April 20, 2025

Dennis Smith and the finance team were the best. I will recommend Frontier Ford to everyone! More

by LAPPLANDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
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Apr 21, 2025 -

Frontier Ford responded

Thank you! We're thrilled to hear about your positive experience with Dennis and the finance team. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future!

April 19, 2025

The employees were great and made the service easy. I appreciate the courtesy pick up and drop off. More

by Webbs_email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward, et al
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Apr 21, 2025 -

Frontier Ford responded

Thanks for the fantastic review! We're thrilled to hear our team made your experience smooth and enjoyable. Your appreciation for our courtesy pick-up and drop-off means a lot to us. We look forward to serving you again!

April 15, 2025

Thomas was very patience, and explained all the details of the negotiation. He was very kind and helpful More

by maria.fushiki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
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Apr 17, 2025 -

Frontier Ford responded

Thanks, Maria! We're thrilled to hear about your positive experience with Thomas. His dedication to providing clear guidance and support is truly valued. We appreciate your feedback and look forward to assisting you again in the future!

April 11, 2025

Good service and communication. Car working well and cleaned it up as well and in a timely way. More

by CHESHIRE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Marshall
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Apr 14, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear you had a great experience with our service and communication. It's always our goal to ensure your car is running smoothly and looks its best. We appreciate your feedback!

April 10, 2025

I called at 9:00 am, pressed 1 for service, told all reps were busy and would be called back as soon as possible. No call-back. I called at 11:00am - same response, all reps busy. I went to Frontier Ford More

by RSX30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Caudillo
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Apr 11, 2025 -

Frontier Ford responded

Thank you for your honest feedback and for being a loyal customer since 1991 — that truly means a lot to us. We’re sorry to hear about the difficulty you had reaching our service team by phone, and we understand how frustrating that can be. We're glad Lou was able to step in and provide the great service you’ve come to expect. We'll definitely look into the phone issue to help ensure a smoother experience in the future. Thanks again for bringing this to our attention!

April 10, 2025

Very pleased with the service and my service advisor, Edward Olivares. He is just excellent - very professional, knowledgeable, and helpful to all my questions. He is the best!!! More

by ymuir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivares
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Apr 11, 2025 -

Frontier Ford responded

Thank you for the wonderful feedback! We're so glad to hear that Edward provided you with excellent service. It’s great to know he was able to answer all your questions and make your experience top-notch. We truly appreciate your kind words and look forward to assisting you again in the future!

April 09, 2025

They didn't have the car we came to see, but helped us find an identical one with a color we like better. Everyone was very helpful and worked hard to make us happy with our new car. More

by keithkba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Magic, Abdallah Alkhateeb and Kevin
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Apr 10, 2025 -

Frontier Ford responded

Thank you for sharing your experience! We're glad to hear that, even though the original car wasn't available, our team was able to help you find an identical one with a color you love. We always strive to go the extra mile to make our customers happy, and it's great to know we succeeded. Enjoy your new car, and we look forward to assisting you again in the future!

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