
Frontier Ford
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 823 reviews
Thomas and team were great! Very attentive and responsive. I was able to find the vehicle I needed for my business and they helped get me a good deal on my trade in. Very attentive and responsive. I was able to find the vehicle I needed for my business and they helped get me a good deal on my trade in. More
Service rep. Was great! Went in to fix a recall and he expedited my service knowing I had to wait at the dealership. Well done Frontier! Was great! Went in to fix a recall and he expedited my service knowing I had to wait at the dealership. Well done Frontier! More
I've been quite happy during my lease however, when I decided to buy my vehicle, I have also purchased prepaid maintenance/service package (MPP) and it was something I really regret. Every single time I decided to buy my vehicle, I have also purchased prepaid maintenance/service package (MPP) and it was something I really regret. Every single time I send my vehicle for the service (after receiving letters that's overdue! and when mileage exceeds what's on the window sticker), it's being returned saying it's no eligible just yet. I am relying on the window sticker with mileage required for the next service as well as reminders from Ford. Clearly there is an issue with this service / communication within Ford as well as overall customer service. I tried to escalate it a couple of times to the GM but it was ignored. I feel like the level of customer service provided by the Ford after your purchase your car is very poor. More
Everything was fine until it was time to get my truck back, it was to be delivered back to me at 1:00 pm but didn’t make it back until just before 4:00 pm. My truck was done at 11:55. back, it was to be delivered back to me at 1:00 pm but didn’t make it back until just before 4:00 pm. My truck was done at 11:55. More
Purchased Lightning here Oct 1922. Had a lot of go around to get it. Did recall items but still waiting on parts to fix the tailgate fault always on. Had a lot of go around to get it. Did recall items but still waiting on parts to fix the tailgate fault always on. More