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Frontier Ford

Santa Clara, CA

Overview
Reviews
Vehicles
4.6
811 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you. Cars for Sale in Santa Clara There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery. For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires. Car Service in Santa Clara We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts. All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
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3701 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 811 reviews

September 09, 2024

Mike Marshall is absolutely the best service advisor I've ever worked with -- at ANY dealer, repair shop, or other auto service provider. He's on top of the status of my car, follows up on commitments, and i More

by BHERRM3585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Marshall
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Sep 13, 2024 -

Frontier Ford responded

Thank you for sharing your experience! We're delighted to hear that Mike has consistently provided exceptional service and earned your trust over the years. His dedication and expertise are truly valued. We appreciate your loyalty and look forward to continuing to serve you for many more years to come. If there's anything else we can assist with, please let us know!

September 09, 2024

Another quick service by frontier ford. I tried their drop off service. Awesome. Not sure how they are going to make money dropping off customers' cars. Very convenient. Thanks. More

by 2002kx500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Sep 13, 2024 -

Frontier Ford responded

Thank you for your feedback! We’re glad to hear that you had a positive experience with our drop-off service. We aim to provide convenience and quality service to our customers, and it’s great to know that you found it useful. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing Frontier Ford!

September 09, 2024

Sales staff were professional and courteous of my time which is the most important thing. More

by BFRANGIEH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Marufo, Fernando Torres
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Sep 13, 2024 -

Frontier Ford responded

Thank you for your feedback! We’re pleased to hear that our sales staff were professional and respectful of your time. We understand how important that is and are glad we could meet your expectations. If you need any further assistance or have more questions, feel free to reach out. We appreciate your business!

September 09, 2024

Staff was very patient and understanding to my needs. I will definitely be purchasing with them again. More

by ORNELAS.JASMINE1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raúl
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Sep 13, 2024 -

Frontier Ford responded

Thank you for your kind words! We’re delighted to hear that our staff was patient and understanding of your needs. We look forward to assisting you with your next purchase and appreciate your trust in us. If you have any questions or need further assistance, don’t hesitate to reach out.

September 06, 2024

Could not diagnose an AC issue where the AC is not cold and the air flow is restricted. Was charged for the diagnoses and could not find the problem. After picking the car up and driving home the issue was More

by Tammahat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Puga
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Sep 11, 2024 -

Frontier Ford responded

We understand how frustrating it must be to have ongoing issues with your AC, especially after the diagnostic process. Our goal is to ensure that all concerns are thoroughly addressed. To resolve this matter and ensure a proper diagnosis, please reach out to Kevin Bettencourt, Service Director, at 408-241-1800. Kevin will be able to assist you further and work towards a satisfactory resolution.

September 06, 2024

The problem for which I dropped the car is not yet fixed. The car is still making the noise from rear but I was charged $ 4K to replace the steering rack. Now I'm doubting if they actually replaced the steer More

by raghavsukt70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
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Sep 11, 2024 -

Frontier Ford responded

We understand your concerns regarding the noise from the rear of your vehicle and the work completed on the steering rack. Our goal is to ensure that your car is performing as expected and that you feel confident in the service provided. We’d like to further investigate this for you and address any remaining issues. Please reach out to Kevin Bettencourt, our Service Director, at 408-241-1800 so we can review the situation in detail and find a resolution that meets your expectations

September 06, 2024

Thomas Nazarenus is an asset to Frontier Ford. He was always available via text for my questions. He went above and beyond to find the car I wanted. All staff at the dealership are friendly and it More

by szampino
Recommend Dealer
Yes
Employees Worked With
Thomas Nazarenus
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Sep 12, 2024 -

Frontier Ford responded

Thank you for your wonderful review! We're delighted to hear that Thomas and Victor provided you with such excellent service. It's great to know that Thomas was so responsive and dedicated to finding the perfect car for you. We truly appreciate your recommendations and are excited to assist both you and your husband with any future vehicle needs. If you need anything else, please don't hesitate to reach out. Thank you for choosing Frontier Ford!

September 05, 2024

Very professional and customer oriented. I didn’t feel rushed or forced. The salesman even came in on his day off to help me get my dream car! Definitely recommending to friends and family. More

by rina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Ruelas
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Sep 12, 2024 -

Frontier Ford responded

Thank you for your fantastic review! We're delighted to hear that you felt well taken care of and never rushed during your car-buying experience. It's great to know that your salesperson went the extra mile, even coming in on their day off to help you get your dream car. We truly appreciate your recommendation and look forward to assisting your friends and family in the future. If you need anything else, don't hesitate to reach out!

September 05, 2024

Skyler was my sales person. She was amazing in every way. She was very understanding and literally went out of her way to accommodate. More

by Godoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler
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Sep 12, 2024 -

Frontier Ford responded

Thank you for sharing your experience! We're thrilled to hear that Skyler provided such amazing service and went above and beyond to accommodate your needs. We’ll be sure to pass along your kind words to her. If you need any further assistance or have more questions, feel free to reach out. We look forward to serving you again!

Sep 12, 2024 -

Godoy responded

My transaction at Frontier Ford was without a doubt the best experience I have had in 30 years. I have bought 5 new vehicles in the past 4 years alone so that should pretty much cover how much I appreciated this transactions.

September 05, 2024

Great service and attention to detail also printed out warranty for me to help. Didn’t take long also! More

by amandabrenner32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Sep 12, 2024 -

Frontier Ford responded

Thank you for your kind words! We’re delighted to hear that you received great service and that our team’s attention to detail made a difference. We’re also glad that the warranty information was helpful and that your service was completed quickly. If you need any further assistance or have more questions, please don’t hesitate to reach out. We look forward to serving you again!

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