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Frontier Ford

Santa Clara, CA

Overview
Reviews
Vehicles
4.6
811 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you. Cars for Sale in Santa Clara There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery. For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires. Car Service in Santa Clara We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts. All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
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3701 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 811 reviews

September 05, 2024

Again my car was returned to me with NO SERVICE. I had a sticker on my window with mileage required for the next service. I did 3000 more miles and still was told my car is not eligible. I'd like to More

by PKOWALSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo
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Sep 10, 2024 -

Frontier Ford responded

We understand your frustration regarding the service you received and the inconvenience of not having your vehicle serviced as expected. To address your concerns, including the cancellation of your MPP and Zac Tek, as well as discussing this matter further with the General Manager, please reach out to Kevin Bettencourt, Service Director, at 408-241-1800. He will assist you in resolving these issues and ensure that your concerns are addressed promptly.

September 04, 2024

Edward did an outstanding with customer service and answered all my questions and followed through with everything he said he would do More

by grld.burch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
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Sep 11, 2024 -

Frontier Ford responded

Thank you for sharing your experience! We're delighted to hear that Edward provided outstanding customer service and followed through on all his commitments. Your satisfaction is our top priority, and we appreciate your recognition of Edward's efforts. If you need anything else, feel free to reach out!

September 03, 2024

It took a little longer than I'd like but they figured out the problem and dis plenty to make it right. In the end, my truck, is fixed. More

by 1345STREET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bettencourt
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Sep 13, 2024 -

Frontier Ford responded

Thank you for your feedback and for your patience. We're glad to hear that your truck is now fixed and that our team worked diligently to resolve the issue. We understand the importance of timely service and are always striving to improve our efficiency. If you have any further questions or need additional assistance, please feel free to reach out to Kevin Bettencourt, our Service Director, at 408-241-1800. Thank you for choosing us, and we appreciate your understanding.

September 03, 2024

Very happy with the service. I was able to schedule easily, the car was ready when promised. More

by lzworth51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Sep 09, 2024 -

Frontier Ford responded

Thank you for your positive feedback! We're glad to hear that you had a smooth experience with scheduling and that your car was ready as promised. If you need any further assistance or have additional feedback, feel free to reach out. We look forward to serving you again!

September 03, 2024

Alejandro Hernández helped my test drive and purchase the truck I was interested in purchasing. It was a smooth transition and was completely done in less than three hours. More

by HGFIN4522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Hernández
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Sep 09, 2024 -

Frontier Ford responded

Thank you for sharing your positive experience! We’re thrilled to hear that Alejandro made your test drive and purchase of the truck smooth and efficient. We strive to make the process as seamless as possible, and it's great to know that Alejandro's efforts contributed to a quick and satisfactory experience. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new truck!

September 03, 2024

This was the third time I brought in my 2023 Ford Bronco with low tire pressure. They filled the tires again and said no sign of leaks. I told them I had to put in air every two days. I will need to bring i More

by ANN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Olivaras
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Sep 10, 2024 -

Frontier Ford responded

Thank you for sharing your experience. We apologize for the repeated inconvenience you've faced with your Bronco's tires. We understand how frustrating this must be. To address this issue promptly, please contact Kevin Bettencourt, our Service Director, at 408-241-1800. He will be able to review your situation in detail and work on a resolution to ensure your tires are properly addressed. We appreciate your patience and are committed to resolving this issue for you.

September 03, 2024

Good sales people. Low key, not a lot of flash and too pushy. Very professional. More

by sirmomo1680
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul and the finance warranty person... Torres
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Sep 11, 2024 -

Frontier Ford responded

Thank you for your feedback! We're glad to hear you appreciated our sales team's professional and low-key approach. We believe in providing a respectful and straightforward experience, and it's great to know that resonated with you. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing us!

September 02, 2024

Always the best customer service when bringing my Ford vehicles to Frontier. Raymond is an awesome service advisor who is always professional, accommodating, and has a great personality. Raymond offering More

by GLENSHU68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Nunez
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Sep 09, 2024 -

Frontier Ford responded

Thank you for the glowing review! We’re thrilled to hear that Raymond has consistently provided you with exceptional service. It’s great to know his professionalism and accommodating nature have made your experiences with us outstanding. We truly appreciate your kind words and are grateful for your continued trust in our team. We’ll be sure to pass along your praise to Raymond!

September 02, 2024

Thanks Ray for the help! Quick and easy. A a a a a a a More

by JACKSON.FREITAS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Sep 09, 2024 -

Frontier Ford responded

Thank you for the positive feedback! We're glad to hear Ray made your experience quick and easy. If you need any further assistance, feel free to reach out. Have a great day!

September 01, 2024

Service was great. Leo our representative did an excellent job obtaining the parts in a timely manner and the car was completed when he said it would. More

by S.J.ARAUJO
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Sep 09, 2024 -

Frontier Ford responded

Thank you for your review! We're delighted to hear that Leo provided excellent service and was able to obtain the parts and complete the work on time. We’ll be sure to share your kind words with him. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!

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