
Frontier Ford
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I always take my Fords to dealership for service, for over 20 years. This was the last time. It is too overpriced for an average service. Communication was delayed, I had to call several times about the over 20 years. This was the last time. It is too overpriced for an average service. Communication was delayed, I had to call several times about the status as the parts were delayed and it took 3 days. I never received the link for the Lyft ride, so I booked it myself. Long story short - I don't think I have much trust left so for an average service I'd rather go to a regular shop. Sorry it came to it. More
Our salesman, Shawn was dishonest. We went in with a pre-approval from our own credit union because we had a lower APR with them. He failed to tell us that our CU did not partner with We went in with a pre-approval from our own credit union because we had a lower APR with them. He failed to tell us that our CU did not partner with them. Instead he promised that he would only be running our info through our CU. We trusted him. When the finance manager came out to do our paperwork, he told us our loan was through yolo federal which we did NOT want. We were promised we were going through Travis CU. Shawn ran our credit without our consent. The finance manager was apologetic and reached out to his sales manager with our frustrations. The sales manager was rude and unhelpful. I will be telling everyone who's interested in buying a car go not buy from Frontier. Of all the cars I've purchased from many different dealers, this was the most unpleasant experience. More
I got complimentary oil change for buying car here. In general, Quick service, everything was done neatly and I received message when my car was ready for pick up. In general, Quick service, everything was done neatly and I received message when my car was ready for pick up. More
Frontier Ford is our best Service center and also best dealer in San Jose, we had been acquired several autos within the last 30 years. dealer in San Jose, we had been acquired several autos within the last 30 years. More