Frontier Toyota

A lot better than what we have in the AV. From my initial call to my last signature it was painless. From my initial call to my last signature it was painless. More

First time buying a new car directly from a dealer. First off the dealer and staff very welcoming. My sales rep was Alex Castillero. He made the process super easy and fun. He answered all my questions First off the dealer and staff very welcoming. My sales rep was Alex Castillero. He made the process super easy and fun. He answered all my questions honestly and sincerely. Walked me thru all the different car packages for my 2023 Toyota Corolla and helped me pick the one that worked best for my needs. If you’re planning to make a car purchase, highly recommend going to Alex! More

Amazing service! Belen Gonzales, Alex Castillero, and Chris Akopyan were great to work with. They were very patient, and understanding. Everything went smoothly, woul Belen Gonzales, Alex Castillero, and Chris Akopyan were great to work with. They were very patient, and understanding. Everything went smoothly, would highly recommend to friends and family. More

Pia Singh was wonderful to work with . I am so thankful for her kindness, patience, and understanding. I had been in contact with her for a year to buy a new vehicle, but due to health pr I am so thankful for her kindness, patience, and understanding. I had been in contact with her for a year to buy a new vehicle, but due to health problems I had not been able to accomplish this . During the course of ONE year, she was so understanding and supportive and she was always there for me to answer all my questions. She never gave up on me and I appreciate that so much. More

Amazing service! Daisy was great to work with. Everything went smooth, would highly recommend to friends and family. Daisy was great to work with. Everything went smooth, would highly recommend to friends and family. More

T was very helpful I spent the whole day working with him on my trade in and he was highly knowledgeable and with his skills and guidance along with support from the financing team I left a happy customer wi on my trade in and he was highly knowledgeable and with his skills and guidance along with support from the financing team I left a happy customer with my new vehicle ! More

The dealership was welcoming and inviting when we arrived. They advertised their vehicles online allowing us to find the one we wanted. Alex contacted me in regards of the vehicle I was interested in arrived. They advertised their vehicles online allowing us to find the one we wanted. Alex contacted me in regards of the vehicle I was interested in. He was professional when showing us the vehicle by sending us photos to help us make the decision in buying it. Alex also kept us updated on the vehicle status while we traveled from Downtown Los Angeles to Valencia where their dealership is located. More

Good service Edward’s was very helpful . Explain everything good.the process was quick . Thank you Explain everything good.the process was quick . Thank you More

T Nguyen was the best! Made it super easy and not stressful at all! Love the new car and I’ll be back for my fifth in three years! Thanks so much! Made it super easy and not stressful at all! Love the new car and I’ll be back for my fifth in three years! Thanks so much! More

Excellent Customer Service and Overall Experience! The sales staff I encountered at Frontier Toyota during my last purchase were all Kind, Professional, Caring and Respectful!! On March 16, 2024 my The sales staff I encountered at Frontier Toyota during my last purchase were all Kind, Professional, Caring and Respectful!! On March 16, 2024 my wife and I visited Frontier Toyota with a plan to buy a 2024 RAV4 Hybrid XSE for her Birthday, which happened to be the same day as our visit. My wife and I are residents of Santa Clarita and over the last 10 years we’ve purchased two cars from the dealership at this location. Our last purchase was a 2023 Camry XSE. Upon arrival, we were greeted by Sales Manager Oscar Morales, who turned out to be the Star of the day and Sales Associate Ruben Rivera. Upon arrival, my wife and I quickly learned that Frontier Toyota did not have the model we wanted in stock. In fact, due to the popularity of the vehicle, it was out of stock in most of the surrounding dealership within a 50 mile radius. Because of this, it looked like our only option was to initiate a $500 deposit to secure a future delivery of the vehicle. Recognizing our loyalty and wanting to come through on my wife's birthday, Sales Manager Oscar Morales when out of his way, took extra steps that he didn’t have to and found the vehicle we wanted at a sister dealership. Within a short period of time, Oscar was able to arrange the transfer of our desired vehicle to Frontier Toyota, in order to facilitate the sale. The physical transfer was executed by Sales Associate JR Miranda. While my wife and I went to get a bite to eat at a nearby restaurant, JR made the necessary round trip journey to retrieve our vehicle. Upon his return, JR expedited us through the remainder of the sales process before delivered us to Harry Ogtanyan, the finance representative. Really can’t say enough about JR. JR has a good upbeat attitude and a lot of purposeful Hussle. I also notice that he is focused on providing attentive and on time customer service. While Harry was finalizing the financing, JR got our new car washed, prepped and gassed up while at the same time he was actively multitasking with other customers and their experiences. In the end, when all the dust settled, JR gave additional time to set up the car's media system and answered all our remaining questions. Before we departed, JR even arranged for the big red bow to be placed on the car for my wife. It was an amazing gesture and birthday photo opportunity/experience for my wife. After all was said and done, I really do need to shine some much needed light on Oscar Morales. Oscar was undoubtedly the Star of the day in my mind and made my wishes… and all my wife’s Birthday wishes come true that day, which was really really special to have happen. His additional efforts, understanding and compassion was greatly appreciated ... and were not lost on me. Frontier Toyota knocked it out of the park for us! One hundred percent!!! I hope Senior management and the owner of Frontier Toyota reads this review and publicly praise these gentlemen for the excellent services they all provided to this now very very loyal customer. More