
Frontier Toyota
Valencia, CA
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442 Reviews of Frontier Toyota
Our experience at Frontier Toyota was amazing! Their transparency and friendliness made for a pleasant purchase. Jasmine, our saleswoman, was knowledgeable, personable, and never seemed like she Their transparency and friendliness made for a pleasant purchase. Jasmine, our saleswoman, was knowledgeable, personable, and never seemed like she was in a hurry to make the sale. She was there from start to finish and made us feel like she was legitimately happy to work with us. More
Total professional! T gets you handled promptly and simply. Anyone worried about being given the runaround or talked down to should seek him out, he’s a straight shooter T gets you handled promptly and simply. Anyone worried about being given the runaround or talked down to should seek him out, he’s a straight shooter and very clear in his communication. More
Had an awesome first car buying experience with the help of their salesman, T. Dude was super professional, to the point, no funny stuff that I've encountered at literally every other dealership. Just told of their salesman, T. Dude was super professional, to the point, no funny stuff that I've encountered at literally every other dealership. Just told him what my parameters were, and he showed whatever options fit for me. Really appreciate you sir. HOWEVER, the man we finished out our paperwork with named Aurelio was a complete jerk to me and my father. He told us straight up it was because he was supposed to leave at 7 and we didn't finish up our deal until right around 7. He made it very clear he was pissed at us for preventing him to leave work on time. Completely cold, rude, and even made a guilt-trippy comment along the lines of "yeah explain this to my wife and kids." We tried to make the situation more positive by saying at least he got another sale under his belt today. And he said straight up he didn't care and this was just a job to him. This grown man's horrible attitude completely ruined my night. I wish I could write a separate 1 star review just for him. Because I am only limited to one review, I had to give 5 stars because T was so awesome. Thank T for saving this review. Aurelio needs to be better. More
Belen was a joy to work with. Not pushy, very knowledgeable about the truck and most of all very helpful with showing me how to get my phone set up and was very patient when teach Not pushy, very knowledgeable about the truck and most of all very helpful with showing me how to get my phone set up and was very patient when teaching me about all the settings. This is the 1st new car I have had since 2004 so I had no clue how to do any of this. Thank you Belen and I'm sure I'll be stopping by soon to have you help me with some other settings I can't figure out! Sincerely, Chris Faeth More
Frontier Toyota in Valencia will be my go-to place in this area for all my car/tire needs, I really like their straightforward, fast, and superb first-class service. It isn't surprising that people keep this area for all my car/tire needs, I really like their straightforward, fast, and superb first-class service. It isn't surprising that people keep coming back here for years since it's one of, if not 'the' best shop in the area. It was really busy, but Z helped me out right away almost as soon as I arrived, and everything went smoothly. You should expect nothing but fair prices and outstanding customer service from their team. Even if you have a mechanic already, you'd be advised to get a second opinion here to at least have a second opinion from a team that provides incredible value. The location is great and parking is very convenient, they greeted me politely and were on top of all matters. I needed a car inspection on very short notice for my newly purchased 2022 Toyota Corolla and they basically took me in right away, which was very helpful. Aside from the amazing service, they are true experts at what they're doing and can find the true issue and give the best recommendations available. You can rest assured you'll never get overcharged or get some kind of unsure feedback, you'll get detail on what really needs to get resolved, nothing more and nothing less, with no upsells or the like. When friends and family ask me for a Toyota shop in this area, I'll always recommend Frontier. The hours are also very convenient as well for those working Mon-Fri. No complaints whatsoever about my experience with Z or any of the other amazing team members here, I look forward to coming back to Frontier Toyota. More
T was very upfront and straightforward and I really respected that. Also, because he knew what I was willing to pay he found a way to make that happen. And that goes above and beyond so he created a wi respected that. Also, because he knew what I was willing to pay he found a way to make that happen. And that goes above and beyond so he created a win-win for both of us. And that is a good sales person, and he got support from his manager. And that makes a good sales company. I am very happy with frontier More