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Fuccillo Toyota of Grand Island - Service Center

Grand Island, NY

4.5
285 Lifetime Reviews Review Dealership

285 Reviews of Fuccillo Toyota of Grand Island - Service Center

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February 26, 2021

"The service is outstanding, very professional, timely and..."

- JOHN.GEOTECH

The service is outstanding, very professional, timely and cost effective. Lisa and the service department crew do an awesome job, they are friendly, courteous and very professional.

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Recommend Dealer
Yes
Mar 01, 2021 -

Fuccillo Toyota of Grand Island responded

Thank you for the recommendation, we appreciate it very much. Tom Fogarty GM Fuccillo Toyota of Grand Island

February 21, 2021

"My car was shaking on my drive home from work so I..."

- CVILLANOVA

My car was shaking on my drive home from work so I stopped in to have it looked at. The woman at the service desk and Nik, the mechanic, were so nice and helpful. It was close to closing and they made it very clear that it was no trouble at all to help me out. They cleaned the snow out from my wheels and advised that the shaking was a need for new brakes. I got home safely and was so thankful for their help!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Nik, mechanic
Mar 01, 2021 -

Fuccillo Toyota of Grand Island responded

Thank you for the recommendation, we appreciate it very much. Tom Fogarty GM Fuccillo Toyota of Grand Island

February 20, 2021

"Great dealership, great service department. Work is done..."

- JOHN.GEOTECH

Great dealership, great service department. Work is done on time, repair costs are reasonable and the work done is outstanding. I never have any issues. Lisa and her staff are professional, friendly and very courteous.

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Recommend Dealer
Yes
February 20, 2021

"Convenient appointment was made, work to car done in very..."

- MIKEKASIC

Convenient appointment was made, work to car done in very reasonable time. Fixed everything I asked for. Nicole was friendly, thorough and had car checked for extra things I didn’t even ask for. This was appreciated because even though I didn’t get everything fixed that she suggested, I’m now aware of it and can have it addressed in the future.

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Recommend Dealer
Yes
Employees Worked With
February 13, 2021

"The sales person and the services advisors were so kind..."

- M eleshaky

The sales person and the services advisors were so kind and cooperative and resolved my problems promptly. I would recommend my friends to have their services done in this dealership location.

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Recommend Dealer
Yes
February 13, 2021

"Nicole is an awesome service writer!!! Lisa is pretty..."

- Joedavid52

Nicole is an awesome service writer!!! Lisa is pretty good too... they take great care of me and my vehicle They need to bring the popcorn back

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Recommend Dealer
Yes
Employees Worked With
February 12, 2021

"Always great service.... great customer support and..."

- Maryanne104

Always great service.... great customer support and always courtesy. The entire team is a privilege to work with. They go beyond to answer any questions or concerns i might have.

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Recommend Dealer
Yes
Employees Worked With
February 11, 2021

"God customer service. A little confused since I went in..."

- therothman1967

God customer service. A little confused since I went in for an alignment got the alignment something wasn’t right went back said need to fix the axle + alignment so why do I have to pay for an alignment twice?

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Recommend Dealer
Yes
Employees Worked With
February 11, 2021

"They completed the work in a timely manner and..."

- As32

They completed the work in a timely manner and communicated with me well. The people in the service department were very knowledgeable and went above and beyond to make sure all of my questions were answered!

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Recommend Dealer
Yes
Employees Worked With
February 11, 2021

"Thank you.Quick and efficient. Waiting room was clean ,..."

- REGINA.CECCONI

Thank you. Quick and efficient. Waiting room was clean , employees pleasant to deal with. Will bring my car back again soon to fucillo toyota cheers

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Recommend Dealer
Yes
Employees Worked With
1
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