Fullerton Ford

I was extremely pleased with my Fullerton Ford dealership experience this week, specifically, with my advisor, George Stydocker. He went above and beyond for me that day ~ making phone calls to find a part experience this week, specifically, with my advisor, George Stydocker. He went above and beyond for me that day ~ making phone calls to find a part that was on backorder, making it possible for me to get a loaner car for a few hours & even making an adjustment on my final bill. He even made it a point to come check on me & give me updates on the progress of everything, during my time spent in the waiting room. Overall he was very helpful and friendly and I truly believe he is an asset to the company! More

Mike Schieferstein made the deal a fantastic experience overall. Very pleasant person and extremely helpful overall overall. Very pleasant person and extremely helpful overall More

Fullerton Ford is now charging a NON-CASH CHARGE (3%) on all service work. The cost of doing busniess with Fullerton just went up. all service work. The cost of doing busniess with Fullerton just went up. More

Miles Mayo worked very hard to find the rite truck and get the deal done quickly get the deal done quickly More

Quick Lane? You must be kidding! I made an appointment to have my oil changed and tires rotated. When I arrived on time, they said, "Are you waiting with us? It You must be kidding! I made an appointment to have my oil changed and tires rotated. When I arrived on time, they said, "Are you waiting with us? It will take about 2.5 hours." Really? 2.5 hours to change my oil? I told them in advance that I would be waiting for my car, and scheduled for the earliest available morning appointment so they would be less likely to be backed up. Excuses: "We're just so busy today." "I'm sorry you're having to wait so long. We could offer shuttle service." "What do you want me to do, put you ahead of other people who arrived ahead of you?" "I'm sorry, that's just the way it is." I just wanted my oil changed and tires rotated. Honor my appointment and don't overschedule. I went to Jiffy Lube down the road, with no appointment, and was out in under 45 minutes. More

Just bought our 2nd Ford Edge at this dealership. John Caruso made us feel very comfortable. He was professional, friendly, patient, & took the time to listen to us & explain all we needed to know. John Caruso made us feel very comfortable. He was professional, friendly, patient, & took the time to listen to us & explain all we needed to know. More

Recently, my Explorer was serviced at Fullerton Ford. Nichole was my service advisor who treated me as a valued customer and kept me informed of all concerns I had. From the time I was dropped home and t Nichole was my service advisor who treated me as a valued customer and kept me informed of all concerns I had. From the time I was dropped home and then picked up, I was completely satisfied with the process. Nichole is an asset to Fullerton as an employee, and I look forward to having my vehicle serviced there in the future. More

Recently, my Explorer was serviced at Fullerton Ford. Nichole was my service advisor who treated me as a valued customer and kept me informed of all the concerns I had. From the time I was dropped off ho Nichole was my service advisor who treated me as a valued customer and kept me informed of all the concerns I had. From the time I was dropped off home and then picked up, I am completely satisfied with the process. Nichole is an asset to Fullerton as an employee, and I look forward to having my vehicle serviced there in the future. More

I was very happy with the way I was treated by Mike Schieferstein. This was the second Escape I leased with his help. All the questioned I had were handled very professionally. If I lease again I would Schieferstein. This was the second Escape I leased with his help. All the questioned I had were handled very professionally. If I lease again I would definitely want to be helped by Mike. Very disappointed with the service department More