Fury Chrysler Dodge Jeep RAM

Great customer service from Jenn and Dominic! My wife and I bought a new Jeep from Fury Motors in late December 2015. We used our credit union's service to locate them; they were one of the few d My wife and I bought a new Jeep from Fury Motors in late December 2015. We used our credit union's service to locate them; they were one of the few dealers recommended in the area by our credit union. We found Jenn, our salesperson, to be knowledgeable and accommodating. We also enjoyed working with Dominic on the financials. We were able to select our car and drive away with it in less than two hours. Great experience! More

Best customer service in town, barnone. I have purchased 5 vehicles from Fury Motors in St. Paul over the past 4 years. First, let me start by saying sales manager Pat has been integral in I have purchased 5 vehicles from Fury Motors in St. Paul over the past 4 years. First, let me start by saying sales manager Pat has been integral in pairing me with Mike King and Karen Garcia. If it weren't for these two I may have walked away at the second vehicle due to monthly payments however between Karen and Mike they made sure I was in the vehicle of choice at a rate that was withing my budget. They go ABOVE and beyond each and every time and treat me as if I were a part of their small family. If you are in the market make sure you stop in and let them know you want to work with Mike King and Karen ! More

Awesome Thanks so much for helping us find the most perfect choice. My husband loves his new Ram truck. Karen and Shaun were a pleasure to work with. This Thanks so much for helping us find the most perfect choice. My husband loves his new Ram truck. Karen and Shaun were a pleasure to work with. This was the second vehicle we purchased with Karen's help. Both were excellent, friendly and personable to work with WE WILL BE BACK WHEN ITS MY TURN TO PURCHASE! More

my experience was decent! The sales Lady was so Kind ! answered all my questions and it was a fast process! Thank-you! Jenn Kunkel for making my experience with you a Happy The sales Lady was so Kind ! answered all my questions and it was a fast process! Thank-you! Jenn Kunkel for making my experience with you a Happy one and I Love my 2016 Jeep! More

Great service. Had an excellent experience. Very little wait time at each stage of the process. Competent sales people who answered all my questions. Will definit Had an excellent experience. Very little wait time at each stage of the process. Competent sales people who answered all my questions. Will definitely use them again! More

Sales process unbearable, poor body shop, and slow service We purchased one new Jeep here, the process took FOUR HOURS! Same with our brother in law. They want you to watch videos to try and sell service or We purchased one new Jeep here, the process took FOUR HOURS! Same with our brother in law. They want you to watch videos to try and sell service or warranty packages, they tried to quote leasing prices even though we were buying, they tried to sell financing even though we had a loan. We took one Jeep in for accident repair, the paint looked like it had sand in it! We had to return it to be done again. HORRIBLE. I brought another vehicle in for new tires and a transfer case cable and change the fluids. IT TOOK ELEVEN DAYS! The mechanic refused to listen to my complaint about the transfer case shift problem. I'm a former mechanic and own several of these Jeeps and he still wouldn't listen until the last two days they had it. NEVER checked it before then. Their quick oil change routinely takes over an hour and a half. This place has issues. More

Parts and Service whoas I purchased a brand new vehicle from Fury Motors in October 2014. A few things have mechanically failed over the past 10 months such as a tire needing I purchased a brand new vehicle from Fury Motors in October 2014. A few things have mechanically failed over the past 10 months such as a tire needing to be replaced and a blinker light going out. Each time I contact their parts and service departments I get shuffled around to various people of which some know what they are talking about and some don't. Example- at 5K miles I had to have a tire replaced. Some tire shops were saying I needed all four new tires but I called Fury and they said that was not true. I could get one tire only if the tread depth was above a certain wear level. I took the car in. The tread depth was above the level I was told but the Servicer manager, John, said I needed four new tires or I would void my warranty. That same day another manager over-ruled him and said I could get just one tire. So I went forward with the tire purchase. After being quoted almost $400 for one tire I went online and found it for almost $150 cheaper. I brought this to Fury and questioned as to why I was being gouged on the price? Reluctantly they lowered the price but charged other fees which I was not aware of. Recently the passenger front blinker light went out at 8,000 miles and I am well with in my 12 month/12,000 Mile warranty but each time I contact Fury about looking at something or getting in for an appointment I am shuffled around to several receptionists, parts and service departments. I was told that to replace a light I would have to see an electrical technician so they could do a 1 hour diagnostic test. The technicians apparently leave at 3pm every day with no weekend hours which is inconvenient because I work until 3:30 each day. Why would an electrical technician be needed to replace a light bulb? I have actually replaced lights numerous times myself and I am no electrician technician. What lengths do I have to go to get this dealership to fix something that is covered under warranty? I went for 3 weeks without a blinker because I couldn't make their appointment times. I called again and spoke to various other people that all said something different again. Some even told me I should drop my car off and rent a vehicle for the day. I am paying $55K for my current car. Wouldn't you think if something is covered under warranty I would get a free loaner? After disputing with them over several weeks/hours I was told that they actually have technicians that stay until 4:30 and that if I brought my car in by 4pm then they would replace the bulb- no electrical technician needed. This place is not so customer friendly. The purchasing experience was good which is why I gave a two star rating but the parts and service departments are horrible. I hope nothing major happens to the car while under warranty because they cannot even address a simple light bulb being replaced without a hassle. More

Good experience In the past year and a half I've purchased two vehicles from the Fury dealership. I worked with Matt Salus last year and David Allen this past weekend In the past year and a half I've purchased two vehicles from the Fury dealership. I worked with Matt Salus last year and David Allen this past weekend. Both were wonderful to work with and went way out of their way to find what we were looking for. David even found a car on the spot when the one I thought was a match was not. They had exceptional customer service. More

Pre-owned Vehicle Purchase Great dealership, great selection of vehicles, and great service from staff who go the extra mile to seal the deal and make the customer feel great an Great dealership, great selection of vehicles, and great service from staff who go the extra mile to seal the deal and make the customer feel great and truly valued! More

exciting and suspenseful My experience was exciting a lot of cars to choose from......Zack was very helpful and for that I will refer others to Fury Motors....Zack went above My experience was exciting a lot of cars to choose from......Zack was very helpful and for that I will refer others to Fury Motors....Zack went above and beyond to help me and Im thankful for that....... More