Future Ford of Roseville

Terrific Service Jeff Heath always does a great job of informing me and making the service process a good experience. He is knowledgeable and quick to point out alter Jeff Heath always does a great job of informing me and making the service process a good experience. He is knowledgeable and quick to point out alternatives. Jeff does this with a winning personality and I am confident he will do the best for me. More

The service was ok The service experience was great until I picked up my Transit van. The disconnected my battery and I discovered after I left that they did not reprogr The service experience was great until I picked up my Transit van. The disconnected my battery and I discovered after I left that they did not reprogram anything. The radio was a mess. the clock not set. Sync not connected. Not a great way to return a car to a customer. More

Jason was awesome!! Jason was super friendly and very professional. As always I'm very pleased with the service I received at Future. This is my third vehicle purchased a Jason was super friendly and very professional. As always I'm very pleased with the service I received at Future. This is my third vehicle purchased at Future. More

I had my carServiced yesterday and Curtis was very I had my car Serviced yesterday and Curtis was very informative, attentive and provided excellent customer service. I will definitely being my car ba I had my car Serviced yesterday and Curtis was very informative, attentive and provided excellent customer service. I will definitely being my car back to him for servicing! More

Had a tire problem that proved to be road hazard, John Green arranged replacement and the use of Ford Pass bonus funds to keep costs down. Timing was important and he got me out of there with a car wash Green arranged replacement and the use of Ford Pass bonus funds to keep costs down. Timing was important and he got me out of there with a car wash thrown in. Thanks to John and Tom Netherby for great service. More

As usual, when I bring my car in for service the vehicle rep and service technicians do a great job on providing service as required. rep and service technicians do a great job on providing service as required. More

Brought in my brand new eco-sport, brakes squeak very loud. Employee told me that some new cars brakes just squeak! No brand new car breaks should squeak they said they looked at them and of course nothi loud. Employee told me that some new cars brakes just squeak! No brand new car breaks should squeak they said they looked at them and of course nothing was wrong. Just a cheap car I’ll never buy a Ford again. Went to use the visor and it completely fell out. More

Future Ford's service department did a great job as usual. Samantha is a positive influence and kept in touch all day and delivered as promised. usual. Samantha is a positive influence and kept in touch all day and delivered as promised. More

Hated Roseville Automall ...until now! Thanks Alex! Buying a new truck is an investment. My husband was researching F-150 trucks for quite some time. We were ready to buy his dream truck if we could fin Buying a new truck is an investment. My husband was researching F-150 trucks for quite some time. We were ready to buy his dream truck if we could find the right one with the options he wanted, at the right price, and the year end special financing. I met Alex at Future Ford Roseville on January 2nd, and he was fabulous! I let Alex know the F-150 trim and packages I was interested in looking at.for my husband, and he showed me some of the trucks available on the lot so I could relay to my husband. Some salesmen would be discouraged by the wife doing the research, but not Alex, even when he was called away to assist another client. Jesse assisted me with looking at a couple used trucks, but I knew we would be dealing with Alex. After I left the lot, Alex sent me links to trucks I had seen earlier, and we returned to FFR a couple hours later for my husband to test drive and make his final choice. Once again, Alex did a great job. He new the products we were interested in, was patient and not pushy, and with the help of other FFR staff, the dream truck was found - the right truck at the right price just in time for the year end special financing. Alex made the trip down to Concord, and brought back our truck for delivery. David I financing was very helpful and informative, and made closing and signing stress free. Thank you for making our truck purchase a positive experience. More

Consistent Superb Service I bring my 2016 Lincoln MKX to Future Ford/Lincoln of Roseville every time she needs servicing. The Service Department at this dealership does a magn I bring my 2016 Lincoln MKX to Future Ford/Lincoln of Roseville every time she needs servicing. The Service Department at this dealership does a magnificent job of taking care of my SUV. A special mention for my Service Advisor, Jeff Heath. He is the best! I always schedule my service appointments with him because he is a very likable person, very knowledgeable and consistently thorough with my SUV's needs. More