Future Ford of Roseville

Great experience This was my first tome buying a brand new car and I was a little unsure about the process but Austin was awesome! He really helped explain everything This was my first tome buying a brand new car and I was a little unsure about the process but Austin was awesome! He really helped explain everything and made the whole experience great! More

very satisfied BOTH SALES AND FINANCIAL PERSONNEL WERE VERY EASY TO WORK WITH, VERY KNOWLEDGEABLE AND GAVE US A FEELING OF BEING TAKEN CARE OF. WE HAD GREAT CONFINDE BOTH SALES AND FINANCIAL PERSONNEL WERE VERY EASY TO WORK WITH, VERY KNOWLEDGEABLE AND GAVE US A FEELING OF BEING TAKEN CARE OF. WE HAD GREAT CONFINDENCE IN THE SERVICE. More

Excellent Lincoln buying experience Absolutely the best car buying experience I could have expected! After doing our internet comparison and pricing from multiple dealerships, I believe Absolutely the best car buying experience I could have expected! After doing our internet comparison and pricing from multiple dealerships, I believe John Mcclure extended the best pricing and rebates possible for this model, "Lincoln MKX Reserve" After commiting to our agreement the Lincoln was delivered to our doorstep the same evening! John is an expert in the Lincoln and sat with us in the vehicle, answered any questions we had, explained and went through every detail. He is very receptive to email and phone calls. It's truly a pleasure working with a person as knowledgeable as he. When it came to Fiance A.J. was also on top of his game, he is also very knowledgeable and cleared up any questions I had. A.J. also offered up any other add ons I may be interested in. The best part is; we never even had to step foot on the dealership lot! We are very happy with the car, the purchase, and the whole Future Ford Team. Thank-You for the experience! More

recall received mailed notification of recall, made appt, was told would take 4 hours, took only 2 -- during wait spoke with financial adv -- very productiv received mailed notification of recall, made appt, was told would take 4 hours, took only 2 -- during wait spoke with financial adv -- very productive morning More

Disappointed Performed a recall on door locks. After getting the truck home I discovered the front passenger door was locked and could not be changed. Had to re Performed a recall on door locks. After getting the truck home I discovered the front passenger door was locked and could not be changed. Had to reschedule which took more time out of my busy schedule. The technician obviously didn’t check his work and no quality checks. More

Service John Green is a excellent service adviser makes things easy and painless. He always keeps me updated on our repairs and service needs. Clean dealersh John Green is a excellent service adviser makes things easy and painless. He always keeps me updated on our repairs and service needs. Clean dealership. More

Great service John Green, our service adviser, made our experience stress free. The service on our Fusion Energy was done on time as promised. Thank you, John. John Green, our service adviser, made our experience stress free. The service on our Fusion Energy was done on time as promised. Thank you, John. More

Good, But. Just purchased our 2015 F-150 from Carmax in Roseville with two outstanding recall issues. At our daughter’s suggestion we contacted Future Ford for f Just purchased our 2015 F-150 from Carmax in Roseville with two outstanding recall issues. At our daughter’s suggestion we contacted Future Ford for follow-up. Called on Monday. Called Thursday to confirm the time 80-mile commute for us!), and they had lost our appointment, but promptly made another for same date and time. Intake and processing were outstanding, but when the truck was returned time, a large piece of the interior plastic doorframe was disconnected and tangled in my safety belt on the driver’s side. They called a tech to come up and complete the install, which he did fairly quickly. But had this been a critical component instead of a piece of plastic trim, it might have proved a serious driving issue. More attention to detail necessary. More

Service Dept Sean has helped with the last two visits and I plan to reach out to him when my car is due for service again. He listens and makes recommendations an Sean has helped with the last two visits and I plan to reach out to him when my car is due for service again. He listens and makes recommendations and I feel like he is looking out for what is best for me/my car. Always friendly and genuine. Can't go wrong working with Shaun and Future Ford of Roseville. More

Service Dep Shaun was great to work with. Listened to my concerns and took care of everything in a very professional and thoughtful way. I only bring my car to Shaun was great to work with. Listened to my concerns and took care of everything in a very professional and thoughtful way. I only bring my car to Future Ford because of the great service. More