Future Ford of Sacramento

I had a terrible service experience. Did not complete all repairs. Sold me a part I did not need not need adding $200 to my bill. Told me they would fill DEF as part of service and did not do it. We Left ca repairs. Sold me a part I did not need not need adding $200 to my bill. Told me they would fill DEF as part of service and did not do it. We Left cardboard box with parts in it in bed of truck out in the rain. Through plastic garbage in bed of truck. Missing piece in bed of truck. Nice service guy but terrible overall service on truck. More

Chris was great, service was faster than they estimated, everyone had a hello or a smile. Nice job everyone had a hello or a smile. Nice job More

Awesome service, got my truck fixed and had it back to me very quickly. Would recommend very quickly. Would recommend More

They was really nice but need to know exactly what a car does before allowing someone drive off the lot does before allowing someone drive off the lot More

Chris Rockingham was great to work with and was very thorough. I really appreciate that he addressed my issues. thorough. I really appreciate that he addressed my issues. More

I have always had great experience with the service center. The issues with my previous vehicle were Ford not showing the CPO warranty correctly. Mike Dahle is always willing to answer questions. center. The issues with my previous vehicle were Ford not showing the CPO warranty correctly. Mike Dahle is always willing to answer questions. More

Went in to look at a used Expedition and ended up walking out with a brand new 2021 expedition. Was able to work with me to get the payments I liked. Overall great experience out with a brand new 2021 expedition. Was able to work with me to get the payments I liked. Overall great experience More

Overall, my last visit went well. My advisor was very transparent about the process and very communicative. transparent about the process and very communicative. More

I've bought six cars from Future Ford. The last one I bought was the worst car-buying experience I've ever had. It took over nine hours to trade in my car and get a new/used one. Over the first three w bought was the worst car-buying experience I've ever had. It took over nine hours to trade in my car and get a new/used one. Over the first three weeks of owning the car, it was in the shop three times. The service department was very helpful and I can't say enough good things about Don Smith. However, I will never go back to Future Ford for a new/used car again. More

Super helpful and responsive. They took care of all of my needs and gave me insight on an exact picture of my vehicles health and what I could do to fix areas that were concerning. After I was told that my v needs and gave me insight on an exact picture of my vehicles health and what I could do to fix areas that were concerning. After I was told that my vehicle could use some serious repairs due to the age of it, they alleviated concerns I had regarding the cost of the repairs that it’s not totally needed and advised on the areas that they would recommend I focus on instead of just trying to sell me on the big repair cost. Would recommend these guys to everyone. Super honest and straight forward. Thank you! More