Future Ford of Sacramento

We were buying from out of State and had many obstacles to overcome. Stan worked very hard to help us complete this Sale. He had to make arrangements for the vehicle that we wanted to come from another dea to overcome. Stan worked very hard to help us complete this Sale. He had to make arrangements for the vehicle that we wanted to come from another dealership and this was accomplished. He kept in touch and tried to make sure that each step was being completed, including going in on his day off and following up on the delivery to us. We would recommend your dealership to others, because of good Customer Service, and the quality of the product. More

The staff was extremely friendly especially our sales representative Amaru Bedoya. After explaining what exactly we were looking for they were honest and explained they didnt have what we needed but made representative Amaru Bedoya. After explaining what exactly we were looking for they were honest and explained they didnt have what we needed but made some phone calls and sure enough they got what we were looking for without us needed to look elsewhere. Both my husband Hector and I were satisfied with the service we received therefore when purchasing our next vehicle we will definetly be doing business with them again. More

My brother decided to buy a pick up truck so we visited several car dealers, finally we found the pick up truck that we liked at Future Ford of Sacramento. Actually we found not only the pick up truck we w several car dealers, finally we found the pick up truck that we liked at Future Ford of Sacramento. Actually we found not only the pick up truck we were looking for but also and more important we found a team of professional who treated us extremely well. The experience of buying the truck at Future Ford of Sacramento was enjoyable, my brother and I had a great time. We met Amaru who made us feel like family from the beginning to the end. We encourage everyone to go to Future Ford of Sacramento not only because they have very good cars but also because they really take care of their customers. More

I was looking to make a traid in on my van and get somthing newer. I had already been to two other car dealerships on Fulot in Sacramento and they were only trying to give me 700.00 for my trade in an somthing newer. I had already been to two other car dealerships on Fulot in Sacramento and they were only trying to give me 700.00 for my trade in and asking that i pay 2800.00 down which was just crazy so by the time we got to Future Ford i was spent and in a very bad mood also i wasnt expecting to drive away in somthing new and i was just tiered of dealing with dealerships all together. I do have to say when our sales man Amaru atarted to show us cars i slowly was feeling a little hope he was very uplifting and possitive and made me feel like there was hope and i have to say there was. I ended uo in somthing MUCH NICER than i was driving and also they worked with what we had to give for the down payment and altogether made my dream of driving a nice car come true!! I cant Thank FURTURE Ford of Sascramento enough for what they did for us and i will ALWAYS recomend them to anyone i know looking to get into a new or used car. THANK YOU More

This buying experience was simply fantastic!! I was treated with respect, kindness and at all times I felt like my own home. My sales consultant (AMARU FROM PERU) actually had a lot of patience and for treated with respect, kindness and at all times I felt like my own home. My sales consultant (AMARU FROM PERU) actually had a lot of patience and for the first time in my life I could trust a car sales guy. I am extremely satisfied with the purchase of my vehicle and without exaggerating, from now on I'll buy all my vehicles at Future Ford of Sacramento. I just want to summarize this experience by saying: Thank you very much Amaru and thank you very much Future Ford of Sacramento!! More

I am really happy with my experience at future ford. Justin was very helpful and gave us a great deal. My husband and I bought a 2011 ford focus which we recently filed bankruptcy so I wasn't sure there Justin was very helpful and gave us a great deal. My husband and I bought a 2011 ford focus which we recently filed bankruptcy so I wasn't sure there was much they could do for us. Justin and his team worked hard and got us a car with a good rate and the payment where we wanted it. So I can't say one bad thing about this place. Also gave us a free tank of gas which these days is nice to not have to pay to fill up my tank :) I plan on buying another vehicle from justin as soon as we can. More

Deceitful and Dishonest! Anyone else think its strange that there's all these 5-star glowing reviews and the bad ones are buried? Ever get caught up in one of those shell games, where the guy hides a pea that there's all these 5-star glowing reviews and the bad ones are buried? Ever get caught up in one of those shell games, where the guy hides a pea under a cup and mixes them all up and you have to pay to guess which one its under? Welcome to Future Ford! Can't emphasize enough how poorly my wife and I were treated and how badly I underestimated what low, underhanded snakes we were dealing with. Joe Richardson was our sales guy and the only thing I can complain about Joe was that he said I could come down and get an appraisal on my trade in in about 10-15 minutes, even though he never meant that to happen. After a test drive, we sat down with the biggest worm, Justin McClelland, who hammered us over and over to drive away with the car. After being there a few hours, my two under-two-year-old kids were falling apart. We wanted to leave but really wanted to find out what we could get for a trade in. Justin came back with less than half of what we said we would take, but said he would get us an extra $500 and knock another $500 off the sticker price. He got us close to a rate that was the max we could afford, then had us sign and initial this worksheet to give to the finance guy. But he never knocked anything off the sticker price, just gave us the old rope-a-dope by extending the months in our financing without telling us. We sat down with Shane in financing who tacked on a $199 "optional" security feature he never told us about and we never agreed to. Then he wasted an hour of our time with the kids fussing and wanting to leave trying to sell us a maintenance package. When we refused, he went and got his boss, the manager, to oversee his work. That guy who never introduced himself by name continued to hammer us about the maintenance package. He asked my wife if we could pay anything we wanted for the maintenance, what would it be. She said if it was another $5 a month, that would be reasonable, but we didn't want the extra expense. He said he thought it was very important that we had the maintenance, so he'd do it for us for $5. Actually, it was $6 and he didn't tell us that to get it for us for $6 extra a month, he just extended our financing another year so that ultimately, we paid full price for the stupid maintenance package. Extremely sneaky and unprofessional! When we looked over our copies we signed two days later, we saw all these charges and felt swindled. My wife called Shane who said that was unacceptable, and if we came down again, he would make it right. We set up an appointment and drove the 30 miles with kids in tow to the appointment, and lo and behold, Shane wasn't there. Only person was that liar Justin, who said he couldn't remember our deal, he does 30 deals a day. When I said all you need to do was get that worksheet that I had to sign so he could send it to financing, he said they don't keep those, it got shredded (then why did I have to sign it?) I told him there was no way he "forgot" our deal, that everything was too convenient for him, he got all red-faced and defensive. When I reminded him of the tales he regaled us with about his own children in order to get us to commit, he said "I don't have to listen to this--I'm done!" and stormed out. His boss then came in and gave us the worldly advice that "we shouldn't sign anything we don't know what we're signing". I explained that I signed what we originally agreed upon and that somehow that got all changed when Shane was "just finishing up the deal with our signatures". Then, all these guys that we'd never dealt with closed ranks and turned it that all this was our fault, there was nothing they could or would do for us, and that they were sorry but maybe we'd learned something. I learned that they all work together to weasle a signature, no matter how dishonest, and once they got pen to paper, everything else was conveninetly forgotten. They reduced my wife to tears and essentially called us stupid and liars for bringing their dishonesty to light. I will never return, I will recommend to anyone to avoid Future Ford at all costs, and I will unload this car as soon as I possibly can because I overpaid and was swindled by a bunch of dishonest sharks who prey on people they only view as targets. I regret that one star is as low as I can rate them. More

Buying a car at Future Ford has been the best car-shopping experience I have ever had. The service was excellent: friendly, informative, and low pressure. The salesman paid close attention to w car-shopping experience I have ever had. The service was excellent: friendly, informative, and low pressure. The salesman paid close attention to what I was looking for and made sure that any vehicle I looked at met those needs. The trade-in process and financing were quick and painless, and all fine print in the contract was well explained. Great experience! More

Amaru was wonderful and helped us find the perfect car. We almost walked away because the the car we thought we wanted wasn't on the lot. We loved his positive attitude and he was very friendly. We would We almost walked away because the the car we thought we wanted wasn't on the lot. We loved his positive attitude and he was very friendly. We would definitely buy another car with Amaru as our contact. It was an enjoyable experience not like past car purchases. More

Everyone was helpful and worked hard to get us the vehicle we were interested in. We were taken to two dealerships looking for the best deal and we found it. We drove away satisfied and excited abou vehicle we were interested in. We were taken to two dealerships looking for the best deal and we found it. We drove away satisfied and excited about our new beautiful truck. Thank you for all of your effort. More