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Future Ford of Sacramento - Service Center

Sacramento, CA

4.4
383 Reviews

383 Reviews of Future Ford of Sacramento - Service Center

Sort by
October 23, 2022

Thanks to Christopher in service department for making me feel better and helping me . He answered all my questions and was very knowleable More

by benmoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher in service
October 19, 2022

Chris Buckingham was the service advisor in dealing with my tire replacements and the alignment. Everything seems fine. We just had some confusion on my telephone number to schedule the replacement. Ever More

by N/A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chis Buckingham
October 14, 2022

The best customer service around! This is the second car that I have bought from this dealership, and they always take care of me! More

by Robin Ortiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Beitzel
September 23, 2022

Andy the service writer was very helpful and informative on my vehicle , I am always happy with the service and will continue bringing my vehicle to future ford on Madison.. These guys and gals definitely g More

by Dianem333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Service writer
September 20, 2022

If you buy anything from this dealership be prepared to fix it yourself service dept can't even answer the phone More

by Louismi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacob Tremewan
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2022

JR is very helpful and making sure customer are really satisfied and getting the right service they need. More

by Raymondgalang15
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Reyes
September 14, 2022

Nick at the Service department was extremely helpful. I’ve been using this dealer for service of my 2012 Focus (mostly) since new. I’ve rarely had a problem with their work. In the rare event something More

by ronnirowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Dahla
September 03, 2022

Found and fixed issue all the while thoroughly explaining the process and findings. Don acted highly professionally. More

by D_orlando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Smith
Sep 03, 2022 -

D_orlando responded

👍

August 31, 2022

Don Smith was very thoughtful and helpful. Thank you for helping me with my car, it was up and running More

by Donokolar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Smith
August 31, 2022

I had to walk around to find someone to help me when i dropped my car off. No questions or offer for a ride like other dealerships (i.e.Chevy, Subaru). I took time out of my day to have a recall service. More

by DJDou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Dahla
2
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