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Future Ford of Sacramento - Service Center

Sacramento, CA

4.3
383 Reviews

383 Reviews of Future Ford of Sacramento - Service Center

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June 28, 2022

I received great service from Kevin today. He recommended a tow service to charge my battery so I could drive to the dealership; expedited my battery replacement; verified everything else was More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Palmer
June 13, 2022

Service Rep was extremely professional, efficient, and friendly. Service location was clean. I would definitely recommend their service center More

by honigfamily4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Chacon
June 03, 2022

As always great customer service the gentleman that helped me I forgot his name but took care of me right away, give me the time to asked him questions, and he answered all of them and more, once again More

by Jcperez110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember sorry
May 13, 2022

took my ford mustang to do a recall service and andy attended me a very kind and helpful man all the time he was attentive and friendly the treatment he gave me was excellent and very professional More

by Luisesc415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
May 07, 2022

This dealership is friendly and convenient just a little disappointed with the truck shop. Had a 8 am appointment for just 60k service and they couldn’t get the service done in one day. Had to pick it up t More

by ls.wenzel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rose
May 06, 2022

I received a safety recall, made an appointment and brought my truck in. In addition, there was an issue with a roof piece. The parts were in stock, so the repair was made. The service writer was on More

by youdirtycopper
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name, but a nice kid from TN.
May 04, 2022

The contents of my cup holders was thrown on passenger side floor which I did not appreciate when I picked up my car. They could have put in a bag if they had needed to move the items. More

by Vnlsnow
Recommend Dealer
Yes
Employees Worked With
Andy chacon
April 28, 2022

My service man was Chris and he was terrible very rude no customer service skills at all More

by France.Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris from service
Apr 28, 2022 -

France.Jennifer responded

Terrible customer service

April 27, 2022

Everyone at this service center are fantastic, bubbly, professional and warm!! Love chatting with everyone when my sally (my 2018 convertible mustang 🥰) cones for her visits! Especially outstanding is my More

by Jardinsmagicalhands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
April 19, 2022

They have amazing customer service and kept me update with my repair for my 2013 Ford Edge. I would recommend Josh as your service rep More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Arruda
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