GMC of Mansfield

Outstanding Personalized Service We recently leased a 2015 Buick Enclave and after searching and test driving other crossover brands at other dealerships and we received outstanding p We recently leased a 2015 Buick Enclave and after searching and test driving other crossover brands at other dealerships and we received outstanding personalized service at Joyce Buick GMC. Our sales representative, Zech Dobbin was extremely knowledgeable and helpful and even the owner of the dealership sat down with us. All the features were well explained and our questions answered. Everyone worked hard to make our purchase extremely satisfying. Congratulations to the entire team at Joyce GMC for building a terrific customer relationship! More

Great Experience I leased a 2015 Buick Encore. This was my first lease and they made it so easy for me. I got a good deal on my trade and the employees were knowledg I leased a 2015 Buick Encore. This was my first lease and they made it so easy for me. I got a good deal on my trade and the employees were knowledgeable. Everyone was so friendly. I will definitely return to this dealership in the future. More

Great Experience! This was our first experience with Joyce Buick and it couldn't have went better! We worked with Jim Mason, who went hard at work to find us the best p This was our first experience with Joyce Buick and it couldn't have went better! We worked with Jim Mason, who went hard at work to find us the best possible deal within our budget. Jim was very knowledgeable, professional, and had a great attitude and personality. He had everything in order and ready to go when we came in to sign the paper work and made it a very seamless and smooth experience. Lisa Wenzel in finance was a pleasure to deal with and made the tedious task of signing and reading over all the paper work not so monotonous. She even brought us some warm fresh baked cookies while we went over everything! I would highly recommend putting Joyce Buick GMC of Mansfield at the top of the list when looking to purchase a vehicle. More

Awesome dealership!!!!!! I came to this dealership from word of mouth. My daughter had bought her vehicle here and was very satisfied with the service and her vehicle. I I came to this dealership from word of mouth. My daughter had bought her vehicle here and was very satisfied with the service and her vehicle. I appreciated the friendliness of Jim Mason and Lisa Wenzel. Extremely knowledgable and worked hard to give me the best deal. Jim was very thorough on every aspect of the Encore inside and out. I felt I was given a fair deal on my trade in and was given many helpful pointers. Thank you for your honesty and assistance in making a smooth transition to a new vehicle. Lisa did great finalizing the paperwork and was very efficient. I feel like this dealership treats their employees well and you can tell they enjoy working there, which says alot. They work hard! I love my new Encore!! Not sure why I ever dealt with any other dealership! Keep up the good work!! More

Outstanding buying experience I recently purchased a 2013 Buick Enclave from Joyce Buick in Mansfield, Ohio. Being a resident of North Carolina and purchasing an automobile ou I recently purchased a 2013 Buick Enclave from Joyce Buick in Mansfield, Ohio. Being a resident of North Carolina and purchasing an automobile out of state can be challenging. The “Sales Staff” at Joyce Buick made this an easy and pleasurable experience. Mr. Brian M. Joyce did all the leg work for me. He found the exact car I needed, had it thoroughly inspected, arranged transportation to my door at a very competitive cost. Upon arrival, his knowledgeable staff assisted me with transferring my XM radio and pairing my cell phone to the new Enclave. Mr. Brain M. Joyce provided me with the vehicles past service records and explained in detail the warranty provisions. I have been in sales most of my career and purchased many vehicles and pleased be assured, this was a world class experience. I highly recommend Joyce Buick for your automotive needs; they are a first class organization. Best regards, Gary Lipski Lewisville, North Carolina More

FRIENDLY SERVICE WE RECEIVED FRIENDLY SERVICE FROM THE STAFF AT JOYCE BUICK GMC. JIM THE SALES REP WAS EXTREMELY HELPFUL, KNOWLEDGEABLE, AND WENT BEYOND IN ANSWERING WE RECEIVED FRIENDLY SERVICE FROM THE STAFF AT JOYCE BUICK GMC. JIM THE SALES REP WAS EXTREMELY HELPFUL, KNOWLEDGEABLE, AND WENT BEYOND IN ANSWERING ALL OUR QUESTIONS AND COORDINATING A TRADE IN VALUE FOR ONE OF OUR VEHICLES. LISA IN FINANCE TOOK THE TIME TO EXPLAIN THE FINANCIAL ASPECT AND WAS VERY PATIENT AND CARING WITH OUR QUESTIONS. THIS IS THE SECOND NEW VEHICLE WE HAVE PURCHASED FROM JOYCE BUICK AND HAVE ALWAYS RECEIVED GREAT SERVICE WITH SERVICING OUR VEHICLES. More

"GREAT TEAM' Both Matt and Lisa were friendly and knowledgeable. He was very thorough in explaining the technical aspects of the car. I would recommend Matt highly Both Matt and Lisa were friendly and knowledgeable. He was very thorough in explaining the technical aspects of the car. I would recommend Matt highly as a salesman. Lisa kept me smiling. She was knowledgeable and funny in a good way. I like to purchase vehicles at Joyce Buick because of their service and friendliness. More

Great Staff My experience was seamless, Zech Dobbin found the truck I wanted with explanation of all the little details of each item and made sure i was comforta My experience was seamless, Zech Dobbin found the truck I wanted with explanation of all the little details of each item and made sure i was comfortable with my purchase. Glad I found someone with the experience and customer service that Zech Dobbins showed me. The Finance of the truck was fast and efficient with a exceptional professional like Lisa Wenzel. More

The perfect salesman The salesman Matt was incredible, very knowledgeable and very courteous, he listened, he guided us through the whole process. The manager Brian was th The salesman Matt was incredible, very knowledgeable and very courteous, he listened, he guided us through the whole process. The manager Brian was there to help, spoke with us and showed us other features of the vehicle we were purchasing while we waited for Matt. Would recommend Matt as your salesman on your visit to this location. More

Most Pleasant Jim Mason is friendly, low key and very knowledgeable salesman. He listened and answered all of our questions and concerns. Jim was able to get Jim Mason is friendly, low key and very knowledgeable salesman. He listened and answered all of our questions and concerns. Jim was able to get the car that we wanted not just what was on the lot. Compared to stories friends tell of their trying to buying a car; this was the most pleasant and positive experience imaginable. We have already been recommending Jim and Joyce GMC as a great place. Many Thanks Conn and Carol Dandareau Mansfield, OH More