Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
7 Reviews of GMC of Mansfield - Service Center
Sort by
August 10, 2017
My Experierence at Joyce Buick, Mansfield, Ohio I took my 2007 Saturn Ion in for a check-up due to engine light coming on and ignition switch not working properly. Mileage on this car was only arou I took my 2007 Saturn Ion in for a check-up due to engine light coming on and ignition switch not working properly. Mileage on this car was only around 58,000. I had made up my mind that if the problem with the engine light was going too expensive, that I was not going to do the repair work. While they were checking my Saturn out, I decided to look at the Buick Encore. I bought a new sewing machine about six months ago and I was having great difficulty lifting my sewing machine in to the trunk of the Saturn and also removing the sewing machine due to having to lift it up over the trunk edge and then bringing it forward and setting it on the pavement in order to wheel it in to the building where I was taking my classes. We knew Matt Moulton, General Manager, and told him that we would like to talk to him about a Buick Encore. He was kind enough to show us all the features that he could show us in the Sales Room. He then turned us over to Patrick Horn who took us outside to see the other Encores they had in stock. Many colors to choose from and different models of the Encore. I took the Encore for a test ride and I was ready to see some figures and what I would have to come up with monthly. After talking back and forth a little while, I decided to go forward with the deal. Now, I have a new Buick Encore (Black Cherry) and a great new ride for my sewing machine. I would like to Thank Matt and Patrick for their considerate handling of my new purchase More
by Linda Lee
Helpful November 17, 2016
Body shop We have 4 vehicles of various makes and models and Joyce Buick GMC is the only place we take all of them for any body work. They are by far the best b We have 4 vehicles of various makes and models and Joyce Buick GMC is the only place we take all of them for any body work. They are by far the best body shop in town!! Ask for Tiffany, she is so incredibly helpful and efficient, and will take excellent care of you. More
by happy customer
Employees Worked With
Tiffany
November 08, 2016
Great Experience With Recent Routine Maintenance I always have a great experience at Joyce Buick. The are friendly, helpful and courteous. I always feel welcomed and know exactly what to expect. Serv I always have a great experience at Joyce Buick. The are friendly, helpful and courteous. I always feel welcomed and know exactly what to expect. Service is excellent and they always provide a free car wash. More
by cbb3000
Employees Worked With
December 10, 2015
Excellent Service Department I recently had some service done to my Buick. The entire service staff was very professional and accommodating. They explained everything very well an I recently had some service done to my Buick. The entire service staff was very professional and accommodating. They explained everything very well and make you feel at home. And as always, the repair work done is top-notch. I would highly recommend them to others. More
by cbhickey
Employees Worked With
Harvey Robinson, Chad Cooper, Jennifer Johnson, Annette Hall
August 13, 2012
We took our Equinox in to have storm damaged to the body repaired. They did a great job with the estimateM and working with our insurance company. The vehicle was done when they said it would be and it look repaired. They did a great job with the estimateM and working with our insurance company. The vehicle was done when they said it would be and it looked great. They repaired and replaced parts just as the estimated stated. This is the second time we have dealt with their body shop and are very pleased with their work. More
by tomandbecky
Employees Worked With
Harvey Robinson
August 03, 2012
My accident happened Sunday and by Monday evening my truck was dropped off at Joyce Buick. Harv got me in quickly to get estimate and to order parts. Other body shop couldnt get me in for 2 weeks. Harv truck was dropped off at Joyce Buick. Harv got me in quickly to get estimate and to order parts. Other body shop couldnt get me in for 2 weeks. Harv explained what was needed and the procedure to fix my truck. He knew I needed my truck for my business and got the work done quickly. The young lady he works with got me into a rental vehicle quickly. The whole experience with Joyce Buick was great. All new parts were ordered and put on truck. Cant ask for a better experience with Joyce than what I had. A+ Thank You. More
by MarkMay
Employees Worked With
Harvey Robinson
March 17, 2011
I took my 2007 Vue in for the recall on the torque converter. Jennifer was so very helpful in getting me logged in and setting me up with a loaner car to get to work. I was called 2 times to inform me converter. Jennifer was so very helpful in getting me logged in and setting me up with a loaner car to get to work. I was called 2 times to inform me of the status of what was to be done and later to let me know my Vue was ready. The engine light had come on the last time I got gas and the mechanic Karl checked it out and found I needed a new gas cap. They also replaced all 3 of my wiper blades as I had requested. When I drove my Vue home, I was delighted at how smoothely it performed! I still get a big grin on my face when I drive it. I just did not realize how rough it had gotten. Thanks to Jennifer and Karl, my Vue is running great. More
by friendlee
Employees Worked With
Jennifer and Karl
