Becker Buick GMC - Service Center

All was good, got serviced and they found issues with my car. They have ordered the parts and will contact me when they arrive. car. They have ordered the parts and will contact me when they arrive. More

Complete failure. Service rep could not find the problem when it was described to him in detail. I am not a mechanic but know what the problem is. I gave every detail Service rep could not find the problem when it was described to him in detail. I am not a mechanic but know what the problem is. I gave every detail needed to make the proper diagnostic with ease. When picking up the vehicle was told my manager and I drove the vehicle together and we couldn't hear the sound. The stereo was at a volume that no one could have heard the obvious malfunction, when I got into the car upon pick up. Then the service rep told me that he could not justify the parameters needed to replace the part on warranty. So you refuse to do what is right knowing what's wrong with my vehicle because it's to hard to get the money from the warranty company? Maybe you should have kept your job at jiffly lube steve, drain plugs are easy to replace! More

Convenient appointment time. Fast service while waiting for oil change and tire rotation. Friendly, helpful service advisor. Fast service while waiting for oil change and tire rotation. Friendly, helpful service advisor. More

Steve took care of my immediate need. The coolant tank was spraying leaking all over. The week or so before the coolant leak was fixed. All I got was voice mail as I called in. ThenI cal The coolant tank was spraying leaking all over. The week or so before the coolant leak was fixed. All I got was voice mail as I called in. ThenI called the Dealership and the young man who said he was new and didn’t know yet of those in the Service dept. went and found someone asap. Steve called asap. I was in traffic downtown as my car was way overheated and yelling at me. Please kuddos to the young salesman. Thank you. In two hours I went home. More

Awesome customer service however the mechanics have had my new truck in twice now for alignment and they still can not get it correct. Not impressed with there work my new truck in twice now for alignment and they still can not get it correct. Not impressed with there work More

Took two days to do a diagnostic test and then no followup. Couldn't get return calls after leaving several messages. Have a three week return to have another check. There is a problem and should followup. Couldn't get return calls after leaving several messages. Have a three week return to have another check. There is a problem and should be taken care of. No loaner car. Told dealer didn't have enough inventory. This is covered under the warranty forever program and I feel it is being pushed to the rear. More

I appreciate the kindness shown to me during the purchase of my new vehicle. The sales department as well as the parts department were very helpful to me. of my new vehicle. The sales department as well as the parts department were very helpful to me. More

The service that was preformed was great. The customer service representative lacks honesty and follow through. The customer service representative lacks honesty and follow through. More

Fast, efficient and friendly on fixing the tire monitoring system on my GMC Canyon AT4. Thank you. monitoring system on my GMC Canyon AT4. Thank you. More

Friendly service. Seems like your always short on free car was cards. I appreciate this benefit. Sam in your parts department is really great!!! Always happy to help a Seems like your always short on free car was cards. I appreciate this benefit. Sam in your parts department is really great!!! Always happy to help and provide me with answers to my questions. More