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Becker Buick GMC - Service Center

Spokane, WA

4.4
464 Reviews

464 Reviews of Becker Buick GMC - Service Center

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October 14, 2024

Always professional and considerate with my time. Whenever I need routine service I come to Riverfront GMC. More

by hobbsaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the maintenance department
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Oct 18, 2024 -

GMC of Riverfront Park responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing GMC of Riverfront Park and we hope to see you again soon!

October 14, 2024

They were able to service my truck quickly and the service desk is very helpful and conscientious. More

by RBUSKIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
Report | Print
Oct 18, 2024 -

GMC of Riverfront Park responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing GMC of Riverfront Park and we hope to see you again.

October 13, 2024

Very quick and professional service. Even walked me to my car, which kept me feeling safe. More

by dmfeldkamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Oct 18, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2024

My appointment was on time and the service was faster than all of my previous visits. More

by RIVASGIL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Report | Print
Oct 18, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 13, 2024

The only reason they got a mediocre review is because there was no follow through with phone calls when we wanted to make an appointment and when the car was done. We had to call the shop. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service.
Report | Print
Oct 18, 2024 -

GMC of Riverfront Park responded

Dan, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

October 12, 2024

I am very pleased with the fact that Eric collier was there to take care of me. He makes sure that my car has the best attention More

by KAYEBANKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Collier, Sam the parts man
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Oct 18, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 12, 2024

I don’t believe they rotated my tires. I marked two tires and they were in the same place on the truck when I picked it up More

by jnenema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with service advisor
Report | Print
Oct 18, 2024 -

GMC of Riverfront Park responded

Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 12, 2024

Professional staff, good facilities and good service time. Staff were very helpful and courteous. zgoid job More

by claude222.cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal, Chris Nadler, Greg Sanwald, Zach Mitchell
Report | Print
Oct 18, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

October 12, 2024

Great communication, fantastic service . Eric was open in finding the problems and making sure I was always up to speed More

by lance.strite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in service
Report | Print
Oct 18, 2024 -

GMC of Riverfront Park responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 11, 2024

Always helpful and knowledgeable, keeps good communication with us during repairs. Has never led us wrong More

by KNEAL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 15, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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