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Becker Buick GMC - Service Center

Spokane, WA

4.4
464 Reviews

464 Reviews of Becker Buick GMC - Service Center

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September 10, 2024

The service was excellent. Fast and convenient. A tool box was installed on truck. Great job. More

by broadwatermichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
Report | Print
Sep 14, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

September 10, 2024

Good prompt service good communication. Everything turned out good. Plus I got a free car wash out of them.. More

by pyirak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
Report | Print
Sep 14, 2024 -

GMC of Riverfront Park responded

Your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

September 09, 2024

If you give a discount. ... it should be given at time of check out. I should not be penalized or not given my discount because "you've already printed" this seems very lazy More

by HDDOWN2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Sep 13, 2024 -

GMC of Riverfront Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 08, 2024

Very friendly and fast service! Communicated very well. I will definitely schedule a service again! More

by hoodoostu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know
Report | Print
Sep 09, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2024

I had great service when they were Becker GMC. Not sure about Riverfront Park GMC. More

by RickO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Sep 10, 2024 -

GMC of Riverfront Park responded

We really appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (509) 209-9966 so we can assist you further.

September 08, 2024

Would not recommend the service department to anyone! !!! Then said one thing did another thanks More

by DIONGRIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Sep 10, 2024 -

GMC of Riverfront Park responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

September 06, 2024

Fastest service I’ve ever received from a dealer for an oil change and tire rotation. Have been impressed the last few times I’ve been in. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pate
Report | Print
Sep 08, 2024 -

GMC of Riverfront Park responded

John, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

I’ve always had good experiences at this dealership. Friendly and courteous service. Always on time More

by cjwirt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service agent
Report | Print
Sep 08, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

Problem not solved. Was expensive for nothing being fixed related to reason we brought in More

by Customer632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unk
Report | Print
Sep 08, 2024 -

GMC of Riverfront Park responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (509) 209-9966 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 05, 2024

Went in 3 weeks ago about A/C not working properly. It won’t stay on. I told them that the fan was running after the engine was turned off and A/C was not staying on. Paid over $600 and was told it More

by jmhcara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hayley was nice
Report | Print
Sep 07, 2024 -

GMC of Riverfront Park responded

We regret to hear that you had this experience with us. Please reach out to us at (509) 209-9966 when you can so we can address this situation directly. Thank you and have a great day.

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