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Becker Buick GMC - Service Center

Spokane, WA

4.4
464 Reviews

464 Reviews of Becker Buick GMC - Service Center

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August 10, 2024

Service was excellent and professional. The staff were thorough and helpful. Haley and John were great to work with More

by glenturner33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal, Chris Nadler, Greg Sanwald, Zach Mitchell
Aug 12, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at GMC of Riverfront Park!

August 10, 2024

U r the u worst dealership in the world u have done wrong every time I've come in now I got screwed in my tire u guys put there when u screwed me over on my oil change More

by LEEWJOSLYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yama Propal, Chris Nadler, Greg Sanwald, Zach Mitchell
Aug 12, 2024 -

GMC of Riverfront Park responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

August 09, 2024

Service was done well and the people were very friendly and knowledgeable. Price was reasonable More

by breezybelle00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Aug 12, 2024 -

GMC of Riverfront Park responded

We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

August 09, 2024

Employees are top notch. Always check what is needed and recommend best options. Work is done quickly and correctly. Waiting room is comfortable and clean. More

by dchaydon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 12, 2024 -

GMC of Riverfront Park responded

We are so pleased you enjoyed your visit to GMC of Riverfront Park! If you have any further questions, please give us a call. We're always happy to help!

August 09, 2024

I’ve used Becker Buick for a few years now. Their customer service is great, and their prices are reasonable. Their oil changes are better priced than the quick oil change places around town. More

by BUTTERSMOMMY2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only worked with service
Aug 10, 2024 -

GMC of Riverfront Park responded

Thank you for your kind review; we are happy to pass along your comments to the team here at GMC of Riverfront Park! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2024

I've always had great service here. Everyone is courteous, professional and knowledgeable.. I will continue to use them whenever my GMC needs work and for all general maintenance. More

by ChrisH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Taylor, service department
Aug 12, 2024 -

GMC of Riverfront Park responded

Thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

August 09, 2024

Always have had a good experience at Becker…First time back since Riverfront has moved in. Same faces is a good thing! Great service thanks again. More

by JPICKERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Aug 10, 2024 -

GMC of Riverfront Park responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2024

Tech lied. Issue was a screw came loose on overhead console again. Previously fixed by dealership. Tech wanted to replace sunglass holder for $300. That is NOT More

by GregD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sales.
Aug 10, 2024 -

GMC of Riverfront Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 09, 2024

Excellent service. My truck 2018 3500 Denali duramax needed a reprogrammed ECM. They finished the work in a short period of time and was exactly what I asked for. Thank More

by ELK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pate
August 09, 2024

This dealership is in great need of a few more employees. The shop was so busy and there were not enough employees to help the customers booked for appointments. Once my car was left for repair I was unable More

by Susanmarieheilman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember anyone’s name as no one put forth any effort to communicate
Aug 12, 2024 -

GMC of Riverfront Park responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

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