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Becker Buick GMC - Service Center

Spokane, WA

4.4
464 Reviews

464 Reviews of Becker Buick GMC - Service Center

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August 08, 2024

Friendly service with Quality work. Had tuneup and detail appointments scheduled. Engine light came on prior to the appointments. Service department got me in early and got engine li More

by KWINSUNCLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Erik
Aug 10, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

August 08, 2024

Everyone was very helpful. They were very busy but got our truck in and repaired by early morning the next day! We are from Canada and were able to continue on home on schedule More

by lynda55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
Aug 10, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

August 08, 2024

Always fast, excellent service with a friendly staff. I never leave with questions! They are always on top of it! More

by wesnshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal, Chris Nadler, Greg Sanwald, Zach Mitchell
Aug 10, 2024 -

GMC of Riverfront Park responded

Thank you for choosing GMC of Riverfront Park as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

August 07, 2024

Service Department was. very prompt with getting my truck in and out for service. Went over with me what needed to be done. More

by DSLOAN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 09, 2024 -

GMC of Riverfront Park responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing GMC of Riverfront Park and we hope to see you again soon!

August 07, 2024

Salesman Diego was very fretndly, helpful and knowledgeable. There was some work it to done to the car by the service deptment after that was completed he delivered to car to me at Davenport.. m More

by FRALESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
Aug 09, 2024 -

GMC of Riverfront Park responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing GMC of Riverfront Park and we hope to see you again soon!

August 07, 2024

The service department drop off to exit is a smooth process. Staff polite and ready for action. More

by henrytv814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
Aug 09, 2024 -

GMC of Riverfront Park responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 07, 2024

Status of repairs were not completed within time frame originally given. I had to call the service department to get status. More

by Rascal05W14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not work with sales I only worked with the Service dept, Yama Propal
Aug 09, 2024 -

GMC of Riverfront Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 07, 2024

I was worried that the new ownership would have changed the incredible Service Center... nope More

by kastender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Eric?
Aug 09, 2024 -

GMC of Riverfront Park responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing GMC of Riverfront Park and we hope to see you again soon!

August 06, 2024

Excellent customer service in the service department. Steve is a great advisor. Thank you for the speedy service considering the circumstances More

by DOODEE8901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
Aug 14, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 06, 2024

The service people were very friendly, polite and informative . They started right away and answered any questions that I had More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pate,,Eric Collier
Aug 14, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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