Becker Buick GMC - Service Center

First off, the work that was done was great! My truck is working perfect. The bad was the communication from them, I had to be the one to reach out and get updates. Also, if they would have comm My truck is working perfect. The bad was the communication from them, I had to be the one to reach out and get updates. Also, if they would have communicated that they noticed anything possibly needing replaced I would have approved the work to be done, but sadly they did not so now I would have to reschedule another time to have another seal replaced. More

Knowledgeable and friendly customer service. Conveniently provided a ride to and from the home. I highly recommend this place. Conveniently provided a ride to and from the home. I highly recommend this place. More

They did the job and so far I’m happy, I guess time will tell tell More

Eric has been one of the greatest people to work with at your service department. He always goes the extra mile and makes sure my Truck is taken care of. He and your techs are the reason I always come back. your service department. He always goes the extra mile and makes sure my Truck is taken care of. He and your techs are the reason I always come back. He makes your business feel apart of community not just taking my money. More

Would have liked to known in advance that a service was going to take two days going to take two days More

Had to take the gmc back to the shop two days later for the same issue. When it was fixed again, we started it up and had no dash lights. The mechanic came to the parking lot and detached/reattached the ba the same issue. When it was fixed again, we started it up and had no dash lights. The mechanic came to the parking lot and detached/reattached the battery cables. Did I mention it’s 120 mile round trip for us? More

Very clean and knowledgeable staff. All the employees from the parts department to the sales team were very polite and fun to talk to. All the employees from the parts department to the sales team were very polite and fun to talk to. More

Ok service but probably shouldn’t take 2 1/2 hours for an oil and fuel filter change Used to get a wash when it was becker oil and fuel filter change Used to get a wash when it was becker More

I’m not sure they checked everything I told them was wrong and when something doesn’t work and then it starts working before I can get it to them they say they can’t diagnose if it is not doing when I b wrong and when something doesn’t work and then it starts working before I can get it to them they say they can’t diagnose if it is not doing when I bring it in More

I appreciate the new Saturday service department hours. They provided friendly service. It was just an oil change and tire rotation but it was great to call and get in so promptly. They provided friendly service. It was just an oil change and tire rotation but it was great to call and get in so promptly. More