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Becker Buick GMC - Service Center

Spokane, WA

4.4
464 Reviews

464 Reviews of Becker Buick GMC - Service Center

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June 11, 2024

Just as expected, polite, clean, car wash included. Good area to wait while car is being serviced. More

by SJSHUFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
Jun 27, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

Fast service on oil change and cabin filter could have shown me where car was parked after service didn’t feel service writer was too interested in what I was asking about cabin filter rebate More

by BLUESHARK1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown, Yama Propal
Jun 27, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2024

I just drop the car off, get a ride to work, get picked up, pay the invoice and I'm gone. IN and OUT! Perfect. Have no idea who worked on the car. More

by CLANBEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know one employee from another or who worked on my car.
Jun 27, 2024 -

GMC of Riverfront Park responded

Clanben, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

June 09, 2024

Overall experience was excellent, but the harried service rep/cashier could have used some help, he was all alone trying to do three jobs More

by ROBERT0939
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know who he was
Jun 27, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2024

They were very perfessonal great job we were pleased. We'll be back when the need a rises. More

by DIANEDENISE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy-parts department , Yama Propal
Jun 27, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 08, 2024

Fast and professional hit my concerns professionally I was very pleased. I was in and out with zero problems. More

by JAMES.H.BELL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
Jun 27, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

June 07, 2024

Went very well! dropped off the truck, issue was found, and it resolved the problem. More

by HYDRODAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
Jun 27, 2024 -

GMC of Riverfront Park responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing GMC of Riverfront Park and we hope to see you again soon!

June 07, 2024

I was quoted $100 deductible for the work done on my Buick. Hailey provided wonderful customer service. She was great! When I picked my car up, I was charged almost $300. Lance was great this morning More

by NORTHBEND45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department. Hailey. Lance
Jun 27, 2024 -

GMC of Riverfront Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 04, 2024

Love my Hummer service package! No charge for regular service appointment! Just plug in the computer, rotate the tires, and off I went... More

by TOM@THOMASAW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 27, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

June 04, 2024

1hour and 20 minutes to change oil and rotate tires. It should not take this long. More

by MICHAEL.ALTRINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yama Propal
Jun 27, 2024 -

GMC of Riverfront Park responded

Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (509) 209-9966.

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