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Becker Buick GMC - Service Center

Spokane, WA

4.4
464 Reviews

464 Reviews of Becker Buick GMC - Service Center

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October 29, 2024

Good experience. Steve pate was great with good customer service skills and kept me informed of the progress along the way More

by RUBELDMJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in sales in oct of 2017
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Nov 01, 2024 -

GMC of Riverfront Park responded

We're happy you found our staff so supportive during your experience at GMC of Riverfront Park. Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2024

My appointment was at 9:30. The work time on my vehicle was pushed back to the afternoon. The parts were ordered two weeks ago. My car was finally finished around 3. My schedu More

by GDETLAFF
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Halley in service kept me informed!
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Nov 02, 2024 -

GMC of Riverfront Park responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (509) 209-9966 so we can work towards a resolution.

October 29, 2024

Transmission issues of my 2017 Acadia were resolved in a timely manner. A specific THANKS to your service advisor HAILEY ALEXANDER!!! More

by NANOPARGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailie Alexander, Service Advisor (AWSOME)
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Nov 02, 2024 -

GMC of Riverfront Park responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, GMC of Riverfront Park

October 29, 2024

Estimate was way less than the bill, $380. 00 to change negative battery cable, outrageous... More

by Raymond Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobody
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Nov 02, 2024 -

GMC of Riverfront Park responded

Raymond, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you'd be willing to provide more feedback, please reach out to us at (509) 209-9966 so we can assist you further.

October 29, 2024

My repair went well. The cluster wire harness was melted. The technician replaced it in two days. One day for parts another day too replace it. More

by jkfricke1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
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Nov 02, 2024 -

GMC of Riverfront Park responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2024

Very professional, and always great service. We will continue to come here for our car’s servicing. More

by BECKYPOQUETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Sanwald
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Nov 02, 2024 -

GMC of Riverfront Park responded

We are so happy to read such a great review about GMC of Riverfront Park! If you have any further questions, please don't hesitate to reach out!

October 28, 2024

Quick, friendly service. Would definitely recommend for anyone looking to have their vehicle serviced in Spokane. More

by maierstacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Oct 31, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

They took my car in as soon as I got there even though I didn’t have an appointment they worked fast and helped each other when they got a little confused. More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Wayne
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Nov 01, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

October 27, 2024

Friendly service and the counter service is excellent inspiring comfortable confidence in the dealership which recently changed ownership. More

by agerconsult
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Counter service in service department is excellent
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Oct 31, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2024

Good prompt reasonable fees and pleasant folks…. easy to sccess and good wi fi thanks More

by whmcroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 28, 2024 -

GMC of Riverfront Park responded

We really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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