Gainesville Chrysler Dodge Jeep RAM

Great customer service during a trying period (we we in town for a funeral when our vehicle’s battery died). Was diagnosed and replaced in less than an hour. town for a funeral when our vehicle’s battery died). Was diagnosed and replaced in less than an hour. More

Brought my vehicle in for a recall, and was told the issue was not the recall and was charged a diagnostic fee. The issue was the recall and I fixed the issue on my own. issue was not the recall and was charged a diagnostic fee. The issue was the recall and I fixed the issue on my own. More

I go to this dealership only because there is no suitable alternative. There is only one service advisor I consider friendly (Phoenix). My most recent service did not fix the problem, even after two visits. alternative. There is only one service advisor I consider friendly (Phoenix). My most recent service did not fix the problem, even after two visits. The facility is always clean and presentable, which is a plus. More

Taylor provides excellent customer service every time I come in. It is appreciated and saves time. come in. It is appreciated and saves time. More

I'm pleased and happy to say that I was able to buy my dream car, the Dodge 2023 Challenger SXT at Gainesville Chrysler Dodge Jeep. The staff were extremely helpful and professional. Whatever doubts I had dream car, the Dodge 2023 Challenger SXT at Gainesville Chrysler Dodge Jeep. The staff were extremely helpful and professional. Whatever doubts I had of ever getting that car were quickly put to rest when my sales representative, Jansen was able to locate the car, make me a good offer and deliver the car within 48 hours. I've never been happier with a vehicle purchase than I am now and would recommend the dealership to anyone looking to purchase a Dodge Challenger. More

Phoenix was my service writer. She was amazing through the whole process quite frankly a shining star at that dealership for the first time in a long time. She was amazing through the whole process quite frankly a shining star at that dealership for the first time in a long time. More

I cannot give them 100% excellence for their service even though I was grateful for their assistance on the days we bought the Jeep. I believe that after sale service needs some improvements. They lost my me though I was grateful for their assistance on the days we bought the Jeep. I believe that after sale service needs some improvements. They lost my metal license plate and I had to make a few phone calls, and made my way to the dealership. After that I ended up driving to DMV office to get a new one. …. More

Daniel, my salesman, kept me informed throughout my build process. I’d highly recommend him and Gainesville Dodge. process. I’d highly recommend him and Gainesville Dodge. More

Fantastic customer service, there was a truck that I wanted to buy but is was not on there lot. I spoke to Ms. Shelby and she went out of her way to go pick up the truck that was being lent out to a wor wanted to buy but is was not on there lot. I spoke to Ms. Shelby and she went out of her way to go pick up the truck that was being lent out to a working due to his being repair. She drove about a total of 4 hour just at a chance to sell me the vehicle! Fantastic place, if I ever have to buy another vehicle im going here! More

Great customer service! I was late for the scheduled appointment time but they still served me in a timely manner. I was late for the scheduled appointment time but they still served me in a timely manner. More