Gainesville Chrysler Dodge Jeep RAM

Brought 2011 Dakota truck in for Blend Door replacement to fix defroster. Required dash removal for a Total bill of $999.80. Picked up truck on Thursday & drove 20 miles home on SR 26 (60 mph). Friday went to fix defroster. Required dash removal for a Total bill of $999.80. Picked up truck on Thursday & drove 20 miles home on SR 26 (60 mph). Friday went to Melrose about 4 miles away, started to return home and STEERING FAILED coming out of restaurant driveway. Had truck towed back to GNV Service for $165 tow fee, plus $186 diagnostic fee. Truck ready on Monday when they told me that Service Technician FAILED TO RECONNECT STEERING ROD. This absolutely stunned me. If this had happened on the highway, it could have been FATAL. The dealership refunded my diagnostic fee and didn't charge me to reconnect the steering rod. How should I rate the service? They did fix my defroster problem, but the mistake with the steering was serious and still has me shaken. I have not contacted the Service Manager yet. Should the technician lose his job? If I had died in a crash, or taken someone else's life in a crash, would the dealership be liable? Would the accident investigator be able to determine the cause of the crash? I don't know what to do yet. More

Daniel was very professional and courteous, he went above and beyond at every turn. I will definitely buy another truck from him when it's time. and beyond at every turn. I will definitely buy another truck from him when it's time. More

Boy o Boy I live close to the ocean me and my friends stay in Daytona beach he located me a dodge charger!! Definitely will come see him again. Sending all my friends to him!! stay in Daytona beach he located me a dodge charger!! Definitely will come see him again. Sending all my friends to him!! More

I had the pleasure of working with Daniel and Stravensky. Both men were super helpful throughout the process and answered all my questions and concerns. I was able to get my dream car because of them. I am v Both men were super helpful throughout the process and answered all my questions and concerns. I was able to get my dream car because of them. I am very happy that they were able to help me throughout this process. More

Shelby did an incredible job of getting me a great deal on the car I was interested in purchasing. This was the easiest and most enjoyable car purchase I have experienced. Both Shelby and the dealership on the car I was interested in purchasing. This was the easiest and most enjoyable car purchase I have experienced. Both Shelby and the dealership are highly recommended. Thank you for a job well done More

Hands down Daniel was the best sales person Ive ever encountered he delivered the vehicle to me 1hr 30 mins away everything was done well smoothest transaction ever!! Well communicator all was done in a encountered he delivered the vehicle to me 1hr 30 mins away everything was done well smoothest transaction ever!! Well communicator all was done in a timely manner. More

Daniel was an absolute gentleman he was able to swiftly locate a vehicle for me that fit all of my needs and exceeded my expectations. I loved how well he communicated with me and still kept it professiona locate a vehicle for me that fit all of my needs and exceeded my expectations. I loved how well he communicated with me and still kept it professional when his coworkers were messing with him! Thank you for the beautiful Hellcat for the best price! More

I have been a customer of this dealership for just a couple years. The service department is excellent. Everyone at the dealership strives to provide the ultimate in customer experience. My service advi couple years. The service department is excellent. Everyone at the dealership strives to provide the ultimate in customer experience. My service advisor, Phoenix, have been wonderful. The customer is her main concern and always exceeds my expectations. It is refreshing to have relationship with an auto dealership where the employees are honest and caring. More

Gave us a bit of a run around for about a day when it came to using our own financing. Once we stood firm on that, we still obtained a great vehicle. came to using our own financing. Once we stood firm on that, we still obtained a great vehicle. More

They did what they said. Much improved lower key sales approach compared to last time I was there where they did high pressure hand off to sales management. Much improved lower key sales approach compared to last time I was there where they did high pressure hand off to sales management. More