Gainesville Chrysler Dodge Jeep RAM - Service Center

You should have a 3rd option for recommendation called "Maybe". My answer for recommendation is maybe I will recommend. I am very unhappy about the cost. I dropped off my car at 7:40 for an appointment a "Maybe". My answer for recommendation is maybe I will recommend. I am very unhappy about the cost. I dropped off my car at 7:40 for an appointment at 8:00am. I called at 9:30 to see if they had a labor estimate to replace a bulb and install a thermostat. I was told they had been busy with other calls and would get to my car shortly. I called at 13:48 and they were checking to see how much work is involved and I would receive a call later. I decided to go and wait. I got there at 1:15 and they were still deciding on the lost. I explained I had a meeting at 2:30 and would need to leave by 2:15. When I checked at 2:30, they were working on the car and checking on how best to replace one of the items. I had a vision of them googling to research. That made me laugh thru my frustration. I received a quote for more than $1300. I felt as if I was held hostage. I had to reschedule my meeting for 3:00pm. At 2:55, I was told they were still working on it. I told Scott, I wanted to go a head and pay so I can get out of there quickly. I did not get my car until 3:15. This lead me to believe that they did not get to my car timely; Nor did they have the expertise to fix the car timely. This cost me time and money in labor. More

Service was quick, and excellent. All personal were very professional and accommodating. Would definitely use them again. All personal were very professional and accommodating. Would definitely use them again. More

Fast and professional service. Olga was very attentive and polite. I was pleasantly surprised at the speed of service. Olga was very attentive and polite. I was pleasantly surprised at the speed of service. More

They got me in quickly, were very nice and have a decent waiting area when my batteries went dead but spending over a thousand dollars for new batteries is way too much money. waiting area when my batteries went dead but spending over a thousand dollars for new batteries is way too much money. More

Battery died , they picked me up Nd had me back on road in 24 hours. amazing service! in 24 hours. amazing service! More

Excellent Service, knowledgeable staff. They went above and beyond to ensure my questions were answered and concerns addressed. They went above and beyond to ensure my questions were answered and concerns addressed. More

Very knowledgeable and great customer service. Very caring to satisfy my needs. I will shop here again. Very caring to satisfy my needs. I will shop here again. More

It is thes only Jeep dealer in town. They never called me back when my warranty parts were ready for installation. They never called me back when my warranty parts were ready for installation. More

Great customer service for my oil change . Thanks for your service. But I will be back ! Thanks for your service. But I will be back ! More

Good service Super easy… I was in and out quickly Thank you for the help Thank you for the help More