Gainesville Chrysler Dodge Jeep RAM - Service Center

Very responsive and courteous. Excellent service. It’s nice to know they are there for your kids away from home at UF. Excellent service. It’s nice to know they are there for your kids away from home at UF. More

Great and friendly service, nothing but good things to say! Will be returning for any other repairs I need in the future say! Will be returning for any other repairs I need in the future More

Communication about my vehicle was pretty much nonexistent. I dropped it off for an oil change and to look at turn signal malfunctioning, and it took two days. nonexistent. I dropped it off for an oil change and to look at turn signal malfunctioning, and it took two days. More

Easy to schedule, honest, quick, and professional! I would recommend Gainesville Chrysler Dodge Jeep RAM to my friends. I would recommend Gainesville Chrysler Dodge Jeep RAM to my friends. More

This dealership is efficient, knowledgeable, helpful, and quick to service. Every experience I've had here had always been about reproach. The salesmen are always able to answer any questions I've had while quick to service. Every experience I've had here had always been about reproach. The salesmen are always able to answer any questions I've had while securing me the best deal and vehicle of my choice. The technicians and waiting area are comfortable, helpful, and respectful of my time. More

My repair under warranty took 3 weeks, even though the correct diagnosis of "electronic throttle control" was immediately available through RamConnect. I was told that the technicians were unable to find correct diagnosis of "electronic throttle control" was immediately available through RamConnect. I was told that the technicians were unable to find the cause of the problem. When it was finally fixed (electronic throttle control!) and I questioned the service counter why they ignored the initial diagnosis, I was told that it took so long because they needed to verify that the diagnosis was correct. I was not offered a loaner or reimbursement of rental car expenses. Chrysler in the end did refund part of my rental car bill. I have driven a Dodge Ram since 1995, and this was the worst customer experience I have eer had. More

Untrustworthy,unresponsive, long far off maintenance appointment dates thats likely inconvenient to one vehicle families like mine. They don't cater to the customers Customers have to cater to them Full appointment dates thats likely inconvenient to one vehicle families like mine. They don't cater to the customers Customers have to cater to them Full nonaccountability after the sale. Breaking verbal promises to fix used car issues before,and during the sale. No can do after a few months of miscommunication on ordered delayed parts and understaffed issues. Afterwhile the amnesia seeps under the front glass doors of the dealership and noone knows what the trusting customer and buyer that thought to have purchased a certified maintenance checked ready to ride off the lot used vehicles. BUT NOPE! Jokes on me i guess! I hope no other buyer/customer of Gainesville dodge Chrysler and jeep of Gainesville feel like a butt of a joke like I still do with a lemon of truck to fix now!!! More

Taylor and Kristan were incredibly sweet and understanding when I brought my vehicle back in the next day because I wanted them to second look something. Not only did they double check but also understanding when I brought my vehicle back in the next day because I wanted them to second look something. Not only did they double check but also to time to explain and share information for me to use moving forward. More

Taylor is always so helpful and nice and she is very wise about the car vehicle repair about the car vehicle repair More

The service writer was very competent. The techs got the job done quickly. I am making this dealership my home dealership for my winter stays in Florida. The techs got the job done quickly. I am making this dealership my home dealership for my winter stays in Florida. More