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Gainesville Chrysler Dodge Jeep RAM - Service Center

Gainesville, FL

4.3
571 Reviews

571 Reviews of Gainesville Chrysler Dodge Jeep RAM - Service Center

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February 21, 2025

Scott at the service center was extremely helpful in providing if expectations and following up with me timely to explain the findings. Additionally, the shuttle service was very appreciated! More

by wkmojica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in the service center
February 20, 2025

Very disappointed, the service department was not truthful and waisted 15 days, my vehicle was there 8 days before they checked it. Failed to order the parts for another two days. More

by aubreyland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DENNIS RUBACHA
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Terrible customer service. The Gen Manager should be removed asap. I traded in my jeep today because of the terrible service I received More

by kellysflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DENNIS RUBACHA
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Terrible customer service, Service Manager wouldn't speak with me! Would give a lower rating, but there isn't an option!!!! More

by sean.towe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
February 13, 2025

Performed repair as promised. Provided shuttle while repair was done. Offered to was my car. Thank you More

by elduque713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olga
February 12, 2025

Great service, efficient timing, friendly staff, and a very welcoming reception area. Highly recommend this business! More

by rcscharlau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JUSTIN SELKE
February 08, 2025

very clean and neat. They were very knowledgeable and ready for my car. I didn't expect so much efficiency. More

by phyllisderock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept was very efficient
February 08, 2025

Advisor was very knowledgeable. Everything was completed when promised. Assisted me when requested an online coupon. More

by lungerp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
February 06, 2025

work was completed that vehicle came in to have done. Kristan and Jaime made sure that I had a vehicle while work was completed which was a big help since I live out of town. More

by coffeydw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristan Lagares, Jaime Daigle
February 04, 2025

Gainesville dodge has had my car in the service department for about 3 months. I have been waiting on my vehicle to be repaired. It’s always we are waiting on the part!! When will I be able to driv More

by marycason802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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