Gainesville GMC

Drove almost 2 hours to this dealership and Christoper Burke made our experience fast and easy. Went in for a specific car but ended up with a different one. I appreciate his service and patience. Burke made our experience fast and easy. Went in for a specific car but ended up with a different one. I appreciate his service and patience. More

I purchased the vehicle from another state. Sales was friendly and appeared to be knowledgeable. However, it was apparent that he was green and was not good at communicating. When transfer Sales was friendly and appeared to be knowledgeable. However, it was apparent that he was green and was not good at communicating. When transferred to the finance manager it was the worse experience I've ever had. Tried to get me to pay $10k for a warranty package without telling me. He focused on the monthly payment only. It wasn't until I saw the paperwork I was signing that I realized the deceit. I immediately told him to remove all warranty, then he tried to Shane me because if that. Then I was asked several times to provide paperwork I had already provided. After all of that, I was told the car was ready to be picked up. My service had to wait two hours and the excuse was that they were cleaning the car. Why tell me it's ready when it was not? Then several days later I was asked to provide a picture of the back of my license again. I informed him that it was already provided and he said he couldn't find it, then a few minutes later he (Richard) said he had it. Clearly showed no organizational skills. Finally, when I received the car there was water in one of the headlights and the leather was peeling off the dashboard, which was not disclosed. The morale of the story is so not buy a car without seeing it in person and certainly do not believe Sales or the Finance department. It's all about the money and not providing good, honest, customer service. I would not recommend anyone to this dealership More

We wrote down a number on a piece of paper to agree if we got the payments to $580 a month. If I would make this deal today I signed the paper shook hands came back out. What do you think happened way more t got the payments to $580 a month. If I would make this deal today I signed the paper shook hands came back out. What do you think happened way more than I agreed on the negotiation again, pathetic More

They do not keep their word. They cheated me by at least 1200. Last time to ever deal with them. After previously purchasing 4 vehicles from them to be treated this way was no go They cheated me by at least 1200. Last time to ever deal with them. After previously purchasing 4 vehicles from them to be treated this way was no good. More

This is my second visit here to purchase a vehicle. They've done me right both times! Thank you GMC! They've done me right both times! Thank you GMC! More

Ran out of gas on the test drive and Chris agreed to a number that the GM did not. Not a great experience. number that the GM did not. Not a great experience. More

One phone call to Chris and i was driving away in my new Truck same day. GM even came out to introduce himself. Exceptional customer service!!!! Very happy with my purchase. JW Truck same day. GM even came out to introduce himself. Exceptional customer service!!!! Very happy with my purchase. JW More

I am very pleased with the new truck. The price for fuel and the mileage that you get is awesome. The price for fuel and the mileage that you get is awesome. More

Super dealership and experience. Would highly recommend to any potential buyers. Great salesperson and not pushy just good people to deal with. Would highly recommend to any potential buyers. Great salesperson and not pushy just good people to deal with. More

Didn’t know anything above UF the car I bought. Couldn’t read the documents well that I signed with the glare on the computer screen on the finance managers desk,but I signed Ithe docs anyway not r Couldn’t read the documents well that I signed with the glare on the computer screen on the finance managers desk,but I signed Ithe docs anyway not really knowing what I was signing. Meanwhile they were closing and everything was rushed Also, it was pitch dark out when I arrived and test drove the car. So I had limited eye sight to really inspect the car, but the car is working out fine. There is no issues with it so far all is good. More