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Gainesville Nissan
Gainesville, FL
246 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 246 reviews
April 24, 2023
I would like to thank Brian Young for explaining all the eletronic working on our new Nissan Pathfinder he was very knowledgeable on all it working. He took the time to explain it until we had a pretty good eletronic working on our new Nissan Pathfinder he was very knowledgeable on all it working. He took the time to explain it until we had a pretty good understanding. And really appreciate Jonathan Young for not pressuring us to make a deal. I will be using this dealership again. We love ourPathfinder thank you so much. More
by Potterrocky55
February 08, 2022
I wanted to recognize the great service 5-Star I received from Charles Coffield at the dealership when I took my Nissan Juke 2013 for a service. Charles service really impressed me and the problem was solve from Charles Coffield at the dealership when I took my Nissan Juke 2013 for a service. Charles service really impressed me and the problem was solved to my satisfaction. Nice Work! More
by fethiere77
Employees Worked With
Charles Coffield
February 04, 2022
I have a hard time answering "would I recommend this dealership" question, because the the salesperson, Gervaunte, was exceptional. The finance guy was great. The sales manager, was, frankly, not so g dealership" question, because the the salesperson, Gervaunte, was exceptional. The finance guy was great. The sales manager, was, frankly, not so great. We purchased a Nissan Rogue, and we are thrilled with the vehicle, with one rather major exception. The previous owner failed to turn in both key fobs, and the one they did turn in was broken. Gainesville Nissan graciously ordered a replacement fob for us at no cost, but the Sales Manager patently refused to replace the broken key fob, since "it works." But the didn't disclose to us that it was broken until we signed all the paperwork, which is a little disappointing, and since we did just agree to give them a rather large sum of money, replacing a broken key fob seems to be the right thing to do. So, thumbs down to you. You just made everyone in your entire dealership look like schmucks. Shame on you. I won't mention you by name. You know who you are. Our sales rep, Gervaunte deserves 5 stars. He was exceptional, he knew the vehicles, he was friendly, he was great to work with. He was a rock star. The Finance department deserves 5 stars. The financing process was painless and simple. But, the guy who thinks replacing a broken key fob on a vehicle his company is getting close to $30K for needs to be shown the door, especially when he was unable to provide the customer with the usual 2 keys to the vehicle to start with. That is not customer service. The stars in the bottom portion of this rating do not apply to the Sales Manager. He does not deserve any stars as far as I am concerned. More
by Carol Knudsen
October 18, 2021
Great experience when purchasing my 2021 Armada. Jumped right in and got the deal done. right in and got the deal done. More
by ikeii
Employees Worked With
November 10, 2020
I have had the pleasure of working with Jonathan through two vehicle purchases at the Gainesville store and highly recommend using this talented professional. Thanks Jonathan. two vehicle purchases at the Gainesville store and highly recommend using this talented professional. Thanks Jonathan. More
by Bryce
November 09, 2020
I bought a 2020 Nissan Rogue from Roger Briseno and he was very professional and courteous. I would highly recommend him when you are ready to purchase a car! was very professional and courteous. I would highly recommend him when you are ready to purchase a car! More
by Kolalamoe123
Employees Worked With
November 01, 2020
Great friendly service and everyone was very accommodating from test drive to transporting my other vehicle. I will recommend Gainesville Nissan for their willingness to make a deal. accommodating from test drive to transporting my other vehicle. I will recommend Gainesville Nissan for their willingness to make a deal. More
by H
Employees Worked With
Ken Gendron, Jonathan Long, Chris Colina
August 01, 2020
Roger Briseno is very great, he helped me and he is very professional and taught me a lot. I would recommend him at Gainesville Nissan. professional and taught me a lot. I would recommend him at Gainesville Nissan. More
by Kj
Employees Worked With
July 29, 2020
Upon arrival I was greeted at the door very friendly. During my test drive Roger made sure I was comfortable and understood everything he did a great job During my test drive Roger made sure I was comfortable and understood everything he did a great job More
by Jw999685
Employees Worked With
July 28, 2020
All the staff we spoke with were amazing! Roger was very knowledgeable and made you feel at ease! I would highly recommend Gainesville Nissan to anyone looking to purchase a vehicle! knowledgeable and made you feel at ease! I would highly recommend Gainesville Nissan to anyone looking to purchase a vehicle! More
by B Sheffield
